Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Jagroop Grewal

Jagroop Grewal

Customer Sales Representative
Regina,SK

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Overview

5
5
years of professional experience
4
4
Languages

Work History

Supervisor

East Side Mario's Restaurant
Regina, SK
08.2022 - Current
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Monitored food inventory and supplies to prevent waste.
  • Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Served consistent portions following recipes and control standards.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Customer Sales Representative

Esso On The Run
Regina, SK
03.2020 - Current
  • Described product highlights and benefits to help guide purchasing decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contributed valuable feedback from customers to management regarding product improvements or new offerings worth considering for future development plans.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to event marketing, sales and brand promotion such as Fire Fighters Burn Fund
  • Resolved concerns with products or services to help with retention and drive sales.

Pizza Delivery Driver

Pizza Hut
Regina, SK
06.2020 - 04.2021
  • Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
  • Processed payments, made change, and provided receipts.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Communicated regularly with dispatcher for delivery route details and changes.

Cashier

Shell Gas Station
Regina, SK
05.2019 - 05.2020
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.

Education

Certificate In Administration - Business Administration

University of Regina
Regina, SK
12.2021

High School Diploma -

GMA City Public School
Hoshiarpur, Punjab, India
03.2018

Skills

    Decision-Making

undefined

Timeline

Supervisor

East Side Mario's Restaurant
08.2022 - Current

Pizza Delivery Driver

Pizza Hut
06.2020 - 04.2021

Customer Sales Representative

Esso On The Run
03.2020 - Current

Cashier

Shell Gas Station
05.2019 - 05.2020

Certificate In Administration - Business Administration

University of Regina

High School Diploma -

GMA City Public School

Similar Profiles

CREATE PROFILE
Jagroop GrewalCustomer Sales Representative