Open To Work
Jagmandeep RANDHAWA
BRAMPTON,ON
Summary
Detail-oriented and reliable professional with dispatch training and a strong background in customer service and operations management. Brings 2 years of call center experience handling high call volumes and 2+ years leading teams as a shift manager. Skilled in communication, coordination, and quick decision-making, with the ability to remain calm and efficient under pressure.
Overview
8
8
years of professional experience
Work History
Dispatch And Load Brokerage Specialist
Rai Dispatch
Brampton, Ontario
01.2026 - 04.2026
- Coordinated with drivers, clients, and internal teams to ensure timely deliveries
- Maintained shipment records and updated tracking systems
- Generated invoices and verified billing details for accuracy
- Prepared and reviewed customs clearance documents to ensure compliance
- Assisted with basic accounting tasks, including data entry and reconciliation
Client Service Representative
AllianceOne ltd.
Toronto, Ontario
05.2022 - 07.2024
- Handled high-volume inbound/outbound calls, ensuring customer satisfaction through effective communication
- Resolved customer inquiries and documented interactions to improve service quality and accuracy
- Managed multiple systems simultaneously in a fast-paced environment
Shift Manager
Burger King
Orillia, Ontario
08.2021 - 04.2022
- Managed cash handling, billing, and preparation of daily financial reports to ensure accuracy and accountability
- Supervised daily operations and managed staff scheduling
- Trained and led team members in service standards to enhance customer experience
Shift Manager
KFC
Orillia, Ontario
04.2020 - 08.2021
- Supervised daily operations to ensure efficient service delivery.
- Managed inventory levels to maintain stock availability and reduce waste.
- Trained and mentored team members on customer service standards.
Cashier
Subway
Barrie, Ontario
04.2018 - 02.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the service and dining areas.
- Assisted customers with menu selections and special requests.
Education
Truck Dispatch And Load Brokerage
Rai Dispatch Training
Brampton, ON04-2026
Mobile Application Developer
CCBST
Brampton, ON03-2026
Fitness And Health Promotion
Georgian College
Barrie, ON10-2019
Skills
- Dispatch coordination and scheduling
- Invoicing and billing management
- Basic accounting and financial tracking
- Customs clearance and shipping documentation
- Customer service and call handling
- Data entry and administrative support
- Team leadership and operations management
- Proficient in AFM, Xpert, and Loadlnk
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$45000/yr - $200000/yrTimeline
Dispatch And Load Brokerage Specialist
Rai Dispatch
01.2026 - 04.2026
Client Service Representative
AllianceOne ltd.
05.2022 - 07.2024
Shift Manager
Burger King
08.2021 - 04.2022
Shift Manager
KFC
04.2020 - 08.2021
Cashier
Subway
04.2018 - 02.2019
Truck Dispatch And Load Brokerage
Rai Dispatch Training
Mobile Application Developer
CCBST
Fitness And Health Promotion
Georgian College