JAG SUMRA
Surrey,Canada
Summary
20+ years of experience in sales and customer service 7 years in management, overseeing BC territory operations Expertise in training advisors on product knowledge and sales techniques Strong time management skills, responsible for all advisors in BC Proficient in Outlook and Microsoft Office Self-motivated and highly organized with a rapid learning ability Proven track record of meeting goals and delivering high-performance results Ability to multitask and achieve results with a sense of urgency
Overview
17
17
years of professional experience
Work History
Director of Operations & International Recruitment
Toronto Economics & Management College / Paier College USA
07.2022 - Current
- Implemented strategic growth plans for the colleges
- Communicated regularly with stakeholders regarding financials, challenges, and growth opportunities
- Oversaw operations, staffing decisions, and business development
- Facilitated meetings with campus directors and ensured plan execution
Sales Director/CEO
INVO Network
05.2019 - Current
- Led business development across India, Vietnam, Philippines, Latin America, UK, Australia, and Canada
- Provided recruitment, immigration, and employment support to international students
- Developed business strategies aimed at financial growth and sales
- Implemented recruiting strategies and resolved staffing issues for employers
Sales Director – India Division
HSM Services
10.2016 - 04.2019
- Managed business development for India and Canada
- Supported and advised clients on recruitment strategies
- Organized community networking events, webinars, and conferences
- Researched new markets and customer needs to drive business growth
Sales Consultant Manager
Edge Benefits
09.2007 - 09.2016
- Managed over 1,100 insurance advisors across multiple territories
- Provided sales support, administration, and training through webinars and seminars
- Delivered quotes for living benefits and multi-life group benefits
- Conducted webinars and seminars to educate advisors on the Edge software program
Education
Business Administration -
Simon Fraser University
01.1998
Marketing & Communications -
Langara College
01.1996
Skills
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Strategic planning and execution
- Budget planning
Accomplishments
- Implemented a detailed management system to maintain up-to-date engagement with agents
- Increased referral business by 70% through cold calling, referral incentives, and networking
- Gained extensive knowledge of the insurance industry, enhancing sales and service capabilities
- Provided clients with financial, insurance, and wealth-management services to protect assets
Hobbies and Interests
Attended numerous seminars on sales, customer satisfaction, and closing deals in the insurance industry
References
Available upon request
Languages
English
Native or Bilingual
Punjabi
Full Professional
Timeline
Director of Operations & International Recruitment
Toronto Economics & Management College / Paier College USA
07.2022 - Current
Sales Director/CEO
INVO Network
05.2019 - Current
Sales Director – India Division
HSM Services
10.2016 - 04.2019
Sales Consultant Manager
Edge Benefits
09.2007 - 09.2016
Marketing & Communications -
Langara College
Business Administration -
Simon Fraser University
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