Jaelyn Leonard
Wetaskiwin,Canada
Summary
Motivated professional eager to embrace new challenges and contribute to organizational success. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and quickly acquire new competencies. Seeking entry-level opportunities to leverage time management and organizational skills in diverse environments.
Overview
28
28
years of professional experience
2
2
Certifications
Work History
Store Manager
Great Canadian Liquor
Wetaskiwin, Alberta
10.2024 - Current
- Oversaw daily store operations, driving sales growth through strategic inventory management and optimized staff scheduling.
- Developed knowledgeable and well-trained sales team, maintaining high customer service standards and fostering a positive shopping experience.
- Implemented and enforced policies and procedures to ensure compliance with Anderson’s Liquor and AGLC Rules and Regulations, reinforcing operational integrity.
Assistant Store Manager
The Brick
Wetaskiwin, Alberta
10.2022 - 10.2024
- Supervised daily store operations, ensuring compliance with company policies to maintain operational integrity.
- Trained and mentored new staff on effective sales techniques and customer service standards, enhancing team capability.
- Managed inventory levels and coordinated restocking of merchandise on sales floor.
- Assisted store manager with daily operations and sales initiatives, contributing to overall store performance.
Assistant Store Manager
North Central Co-Op
Stony Plain, Alberta
11.2021 - 11.2022
- Supported store manager in daily operations to enhance overall business performance
- Trained new staff on store policies and procedures to improve team efficiency and customer service
- Coordinated grocery ordering to ensure stock availability and minimize out-of-stock items
- Created and built promotional displays to enhance product visibility and drive sales
- Managed payroll distribution to ensure timely and accurate employee compensation
- Stocked shelves to maintain optimal inventory levels and improve product availability
- Received and checked incoming shipments for accuracy and quality.
- Performance Management
- Managed shrink and reclamation processes to reduce loss.
Grocery Supervisor
North Central Co-Op
Fort Saskatchewan, Alberta
05.2021 - 11.2021
- Managing all aspects of the grocery department
- Created weekly employee schedules, optimizing staffing levels for peak coverage
- Managed shrink reduction efforts to minimize losses and improve inventory accuracy
- Performed regular inventory assessments to maintain stock levels and identify discrepancies
- Processed invoices accurately, ensuring timely payments and maintaining supplier relationships
- Conducted training sessions for new employees to ensure proper onboarding.
- Conducted hiring interviews to select qualified candidates.
- Managed employee performance reviews to assess and improve productivity.
Grocery Clerk
North Central Co-Op
Edmonton, Alberta
06.2020 - 05.2021
- Order, merchandise, stock HBC/pharmacy
- Order, merchandise, stock Candy Shop
- Stocked merchandise on shelves to ensure product availability for customers
- Managed backstock inventory to optimize product availability on sales floor
- Constructed product displays to enhance visibility and engage customers
- Conducted inventory counts to maintain accurate stock levels
- Managed shrinkage and reclamation processes to minimize losses
- Facilitated training sessions for new employees to ensure understanding of company procedures
- Led orientation sessions for new hires to introduce company culture
- Co-chaired Occupational Health and Safety committee meetings
- Managed e-commerce operations, enhancing online sales experience
Front End Supervisor
North Central Co-Op
Edmonton, Alberta
05.2019 - 06.2020
- Managed inventory orders to maintain optimal stock levels and ensure product availability for customer satisfaction
- Managed opening and closing procedures for the store to ensure security and readiness.
- Coached new staff to enhance onboarding experience and accelerate team integration
- Led orientation sessions for new employees to enhance understanding of company culture.
- Facilitated safety meetings to promote a culture of safety and compliance
- Executed audits of cash tills to verify compliance with financial policies and safeguard company assets
- Conducted counting and balancing of cash tills to ensure accurate financial records.
- Compiled daily reports and completed paperwork to support accurate operational records and enhance decision-making
- Ensured cleanliness standards were met throughout the store to provide a welcoming environment.
- Provided assistance to customers with inquiries to enhance their shopping experience.
Front End Manager
Planet Organic
Edmonton, Alberta
06.2018 - 04.2019
- Trained and coached staff to improve service quality and support team skill development.
- Created staff schedules to maintain optimal coverage and support smooth daily operations.
- Collaborated with departments to streamline operations, enhancing overall efficiency.
- Monitored cash balances daily to maintain financial accuracy.
- Managed cash transactions for cashiers to ensure accurate processing.
- Conducted safe counts to verify cash accuracy and maintain security protocols.
- Compiled daily reports and paperwork to track operational activities.
- Processed payroll for employees, ensuring accurate and timely payments.
- Executed nightly deposits to secure funds and minimize risk.
- Grocery ordering
- Performed file maintenance to organize and update important documents.
- Provided customer service to resolve client inquiries and support their needs.
- Build displays
Front End Supervisor
Sobeys Beaumont
Beaumont, Alberta
09.2014 - 06.2018
- Trained and coached staff on customer service best practices to improve customer satisfaction
- Managed lotto kiosk to streamline customer service experience
- Executed cashier duties to process customer transactions accurately
- Scheduled employee breaks to maintain coverage during shifts
- Order coin/cash and supplies
- Processed deposit transactions to ensure accurate financial records
- Conducted safe counts to verify cash accuracy and security
- Conducted random till audits to ensure cash drawer accuracy and strengthen financial security
- Picked orders to fulfill customer requests accurately
Cleaner/Customer Service Representative
Boardwalk Rental Communities
Edmonton, Alberta
06.2011 - 09.2013
- Thoroughly cleaned vacant suites to ensure readiness for new tenants
- Conducted tours of vacant suites to showcase features to interested applicants
- Facilitated move-ins and move-outs for tenants, ensuring seamless transitions
- Reviewed rental lease agreements with new tenants to confirm understanding and ensure compliance.
- Processed rental payments to uphold accurate financial records and facilitate timely transactions.
- Ordered necessary supplies for building maintenance and operations to ensure smooth functionality.
- Respond promptly to phone calls and emails from tenants and applicants
- Entered and organized maintenance requests in tracking system to streamline follow-up and enhance response time.
Early Learning Educator/after hours cleaner
Prairie Dreams Learning centre
Mclean, Saskatchewan
09.2010 - 05.2011
- Educated and cared for children, ensuring a safe and nurturing environment.
- Developed engaging lesson plans that enhanced learning experiences for diverse students.
- Facilitated interactive classroom activities to promote student participation.
- Evaluated student progress through assessments and feedback sessions.
- Cleaned facility and sanitized toys to ensure a hygienic and safe environment for children's play.
Cleaner
Regina Housing Authority
Regina, Saskatchewan
04.2009 - 09.2010
- Ensured cleanliness of residential units and common areas to enhance resident satisfaction.
- Prepared vacant suites for new tenants through detailed cleaning to facilitate quick occupancy.
- Created welcoming atmosphere by consistently cleaning and organizing common areas.
- Operated cleaning equipment such as vacuums and floor scrubbers efficiently.
- Managed waste disposal and recycling processes according to safety standards.
Cashier/Cash Office/Customer Service
Canada Safeway #354
Regina, Saskatchewan
09.1998 - 03.2009
- Processed cash transactions efficiently at registers, enhancing customer checkout experience
- Managed large cash sums, ensuring accuracy and security during transactions
- Distributed cash to customers during transactions
- Managed cash deposits into secure accounts
- Audited financial transactions, verifying accuracy and compliance with procedures
- Put items through checkout
- Assisted shoppers with inquiries to enhance customer experience
- Assisted customers with product inquiries
- Process daily reports
Education
Payroll Compliance Practitioner - Payroll
National Payroll Institute
06-2027
High School Diploma -
Campbell Collegiate
Regina, SK06-2000
Skills
- Inventory control systems
- Strategic merchandising practices
- Supervisory and management skills
- Staff development
- Customer service proficiency
- Health and safety compliance
- Effective organizational skills
- Multitasking capabilities under pressure
- Teamwork and collaboration skills
- Independent working style
- Fast learning ability
- Intermediate IT proficiency
- File management expertise
Certification
• First aid/CPR level C, 06/01/21
References
Available upon request
Timeline
Store Manager
Great Canadian Liquor
10.2024 - Current
Assistant Store Manager
The Brick
10.2022 - 10.2024
Assistant Store Manager
North Central Co-Op
11.2021 - 11.2022
Grocery Supervisor
North Central Co-Op
05.2021 - 11.2021
Grocery Clerk
North Central Co-Op
06.2020 - 05.2021
Front End Supervisor
North Central Co-Op
05.2019 - 06.2020
Front End Manager
Planet Organic
06.2018 - 04.2019
Front End Supervisor
Sobeys Beaumont
09.2014 - 06.2018
Cleaner/Customer Service Representative
Boardwalk Rental Communities
06.2011 - 09.2013
Early Learning Educator/after hours cleaner
Prairie Dreams Learning centre
09.2010 - 05.2011
Cleaner
Regina Housing Authority
04.2009 - 09.2010
Cashier/Cash Office/Customer Service
Canada Safeway #354
09.1998 - 03.2009
Payroll Compliance Practitioner - Payroll
National Payroll Institute
High School Diploma -
Campbell Collegiate