Jaelyn Heller
Redding
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Demonstrates a friendly, positive attitude alongside strong problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Mountain View Family Medical Group
08.2024 - 12.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Private Nanny
Mikaela Tuthill
12.2021 - 03.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Supported emotional growth by helping child navigate conflicts with empathy and understanding while teaching problem-solving skills.
Snack Bar Employee
Country Bowl
04.2022 - 06.2022
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Contributed to increased revenue by upselling menu items and promoting daily specials effectively.
- Developed strong rapport with regular customers, fostering a welcoming environment for all patrons.
- Implemented efficient processes for food preparation, reducing wait times during busy periods.
- Handled cash transactions accurately, maintaining accountability for register balances at the end of each shift.
Education
Certified Medical Assistant -
Shasta College
Redding, CA05-2024
High School Diploma -
Enterprise High School
Redding, CA06-2022
Skills
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Clinical documentation
- Patient care
- Electronic health records
- Relationship building
- Schedule management
- CPR training
- Friendly, positive attitude
- Problem-solving
- Customer service
Certification
- Basic Life Support Certification (BLS)
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Languages
English
Full Professional
Timeline
Certified Medical Assistant
Mountain View Family Medical Group
08.2024 - 12.2024
Snack Bar Employee
Country Bowl
04.2022 - 06.2022
Private Nanny
Mikaela Tuthill
12.2021 - 03.2024
- Basic Life Support Certification (BLS)
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Certified Medical Assistant -
Shasta College
High School Diploma -
Enterprise High School
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