Mary Olivas
Los Angeles
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Certified Medical Assistant
Medely Assignment ( Farzan Rajput Concierge Cardiology )
12.2025 - 01.2026
- Assisted in patient intake processes, ensuring accurate data entry and documentation compliance.
- Supported clinical staff during examinations, facilitating efficient patient care and comfort.
- Managed appointment scheduling, optimizing daily workflow and minimizing wait times for patients.
- Administered immunizations and performed routine lab tests, adhering to safety protocols and procedures.
- Educated patients on treatment plans and medication instructions, enhancing understanding of health conditions.
- Coordinated with healthcare providers to streamline communication regarding patient needs and follow-up care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Led quality improvement initiatives to enhance operational efficiency within the medical office setting.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Coordinated medical records management, maintaining compliance with HIPAA regulations.
Medical Assistant
Catalina Island Health UCI- Medely Staffing, Family Medicine, Catalina Island
09.2025 - 10.2025
- Coordinated daily workflow for 3–4 family practice providers, supporting smooth patient flow
- Performed specimen collection, including swabs and routine labs
- Completed intake for 20–35 patients per day, obtaining accurate vitals, updating medical histories, and reporting abnormal findings promptly.
- Prepared and turned over exam rooms, restocking supplies and setting up procedure trays for family practice office procedures.
- Assisted with medication preparation and dispensing per provider orders, achieving zero documentation errors.
- Educated patients one-on-one about treatment plans, preventive care, and medication instructions, improving understanding and compliance.
- Processed 20–30 prescription refill requests daily and performed thorough medication reconciliation to maintain accurate patient charts.
- Documented all encounters in Athena EHR, maintaining record verification.
Medical Assistant Per diem
Medely Staffing - Los Angeles
06.2025 - 08.2025
Medical Assistant
Cedars Sinai - Internal Medicine AYA temp, Marina Del Rey
12.2024 - 03.2025
- Answered multi-line phone systems and scheduled patient appointments efficiently to optimize clinic workflow.
- Collected lab specimens, swabbed patients
- Accurately obtained and recorded patient vitals; monitored changes and reported concerns to RNs and providers.
- Prepared exam rooms and set up procedure trays
- Dispensed medications per provider orders, ensuring accurate documentation and adherence to protocols.
- Verified patient medical histories and insurance coverage; processed referrals and prior authorizations for treatments.
- Provided clear patient education on treatments, procedures, and medication regimens.
- Supported prescription refills and medication reconciliation, collaborating closely with providers.
- Utilized Epic EHR to document patient encounters, update records, and track care progress efficiently.
Medical Assistant
Cedars Sinai Neurology & Urgent Care, Beverly Hills
11.2023 - 09.2024
- Accelerated triage efficiency by quickly identifying urgent symptoms and alerting clinicians, reducing patient wait times during peak hours.
- Performed specimen collection contributing to faster turnaround on patient results.
- Streamlined procedures by prepping specialized setups, including Botox injection trays, trigger point injections and DME fittings, improving provider efficiency.
- Reduced medication errors by consistently verifying provider orders and maintaining flawless documentation compliance.
- Increased authorization approval rates by completing detailed referrals and prior auths for MRIs, CTs, EEGs, and specialty testing.
- Boosted patient understanding by delivering clear education on neuro procedures, urgent care treatments, and medication instructions.
- Strengthened continuity of care by managing refill requests and completing accurate medication reconciliation each shift.
- Maintained 100% documentation accuracy in Epic EHR, supporting better provider decision-making and follow-up planning
Lead Medical Assistant III
AltaMed Health Services PACE, Regional FLOAT
05.2020 - 08.2023
- Provided clinical and administrative support across diverse AltaMed clinics as a trusted float MA.
- Answered phones, scheduled patients, and collected lab specimens.
- Obtained and recorded patient vitals, verified histories, and dispensed medications accurately.
- Performed daily quality control checks: temp logs, oxygen tanks, and other clinical equipment.
- Trained and onboarded new MAs with customized workflows, shadowing sessions, and educational materials.
- Collaborated with RNs on direct patient care, including hospice communication and gurney transportation setup.
- Led Epic EHR training sessions and developed team-based flow improvements across clinics.
Lead Medical Assistant III
East Los Angeles Women's Clinic
01.2018 - 11.2019
- Provided direct patient care, including obtaining vital signs, performing blood draws, and verifying medications.
- Conducted insurance verification and collected payments, ensuring accurate and efficient front office operations.
- Prepared exam rooms and assisted providers during clinical procedures.
- Trained and mentored new medical assistants, helping to onboard and integrate them into clinic workflows.
- Edited and approved timecards, delegated tasks, and coordinated staff assignments to optimize daily operations.
- Managed lab specimen collections, handled patient check-in/check-out, and made appointment reminder calls.
- Led team meetings focused on improving workflow efficiency and enhancing the quality of patient care.
Education
Medical Assistant Certificate -
Associates Nursing - RN
12.2025
- 3.8 GPA
Highschool Diploma - undefined
01.2015
Skills
- Administrative Support
- Proficient in managing patient data, scheduling, and handling referrals and authorizations
- Active Listening & Communication
- Bilingual (English/Spanish) with strong interpersonal skills, ensuring effective patient-provider communication
- Electronic Medical Records (EMR/EHR) Expertise
- Skilled in maintaining accurate and confidential patient records in compliance with HIPAA regulations
- Patient Care
- Attentive and detail-oriented, providing compassionate care while adhering to high standards of patient safety and comfort
- Compliance with OSHA/HIPAA Standards
- Thorough training in patient privacy, workplace safety, and regulatory compliance
- Clinical Skills: Injections, Venipuncture, & IV Administration
- Experienced in administering injections, drawing blood, and starting IV lines, ensuring precise and efficient procedures
- Conflict Resolution
- Adept at managing and resolving patient or team conflicts with professionalism and care
- HIPAA compliance
- Expertise in performing phlebotomy and EKG tests, ensuring accurate diagnostics and patient comfort
- Wound Care
- Competent in wound assessment and management, promoting effective healing
Certification
- CPR/BLS FIRST AID 2025
- AED – 2025
- CMA– 2025
- EKG tech – 2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized for outstanding dedication to patient care.
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchLanguages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant - Medely Assignment ( Farzan Rajput Concierge Cardiology )
12.2025 - 01.2026
Medical Assistant - Catalina Island Health UCI- Medely Staffing, Family Medicine, Catalina Island
09.2025 - 10.2025
Medical Assistant Per diem - Medely Staffing - Los Angeles
06.2025 - 08.2025
Medical Assistant - Cedars Sinai - Internal Medicine AYA temp, Marina Del Rey
12.2024 - 03.2025
Medical Assistant - Cedars Sinai Neurology & Urgent Care, Beverly Hills
11.2023 - 09.2024
Lead Medical Assistant III - AltaMed Health Services PACE, Regional FLOAT
05.2020 - 08.2023
Lead Medical Assistant III - East Los Angeles Women's Clinic
01.2018 - 11.2019
C4L Academy - Highschool Diploma,
UEI College - Medical Assistant Certificate,
Sagrado Corazon University - Associates Nursing, RN