Jaden Murawsky
Waterloo,ON
Summary
Senior student in high school with a passion for customer service and hospitality. I have spent my life around hotels volunteering in every department. I understand customer service and the importance of listening and ensuring team members are empowered to do the right thing for customers. Brand loyalty starts with us and I have taken many classes and training sessions on offering the best service and how to work as a collaborative team member. I want to have fun at my job and am willing to learn new systemsn and processes in order to support the overall goals of the business I work for. I am a hard worker and reliable.
Overview
1
1
year of professional experience
Work History
Laundry Attendant
Best Bestern Plus Waterloo
01.2022 - 05.2022
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted room attendants with stripping of guestrooms when guests checked out.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Collected soiled linens nd pretreated stains.
Breakfast Attendant
Best Western Plus Waterloo
06.2021 - 01.2022
- Followed the Best western Brand standards for delivering excellent service to our guests.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Empowered to handle guest concerns and offer service recovery to ensure all guests were satisfied
- Communication with Houskeeping and front desk for guest billings
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
Education
No Degree - Currently in Grade 12
Cameron Heights Collegiate Institute
Kitchener, ON06.2024
Skills
- Communication and teamwork with departments
- Service recovery and Empowerment training
- Active Listening
- Laundry room operations
- Food handling certification
- Customer Service and exceeding guest expectations
- Computer systems and Office programs
- Critical Thinking
Accomplishments
- Collaborated with team at The Walper Hotel in the development of their 130th Birthday celebration event. Conducted extensive research on historical events and archives and was a participant in the grand event that had over 1000 attendees.
Languages
English
Native or Bilingual
Spanish
Limited Working
Affiliations
- Wildlife Federation
Timeline
Laundry Attendant
Best Bestern Plus Waterloo
01.2022 - 05.2022
Breakfast Attendant
Best Western Plus Waterloo
06.2021 - 01.2022
No Degree - Currently in Grade 12
Cameron Heights Collegiate Institute
Similar Profiles
Audley DentonAudley Denton
Maintenance Manager at West BesternMaintenance Manager at West Bestern
TIMOTHY PAUL OKWIITIMOTHY PAUL OKWII
AVIATION STUDENT AMBASSADOR at University of Waterloo & Waterloo Institute for Sustainable Aeronautics (WISA)AVIATION STUDENT AMBASSADOR at University of Waterloo & Waterloo Institute for Sustainable Aeronautics (WISA)
Katriel AtafoKatriel Atafo
Volunteer at Waterloo Public Library, A Department Of The City Of WaterlooVolunteer at Waterloo Public Library, A Department Of The City Of Waterloo