Shannon Faubert

• Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
• Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
• Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.

• Prepared for events by setting up bar, stocking supplies, and arranging tables.
• Responded to guest questions and requests with friendly and knowledgeable service.
• Contributed to successful events by setting up mobile bars in various locations according to event specifications.
• Set up glassware, liquor, and other necessary supplies for special events.
• Completed requisitions to maintain required stock par levels.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Upheld strict regulations for safe alcohol service and food safety.
• Assisted with inventorying beverage stock and bar supplies.
• Assisted in training new banquet bartenders, sharing best practices and techniques to maintain consistent service standards across the team.

• Improved overall cleanliness and organization of the kitchen by implementing efficient stewarding processes and procedures.
• Established effective communication channels between stewarding team and other departments for seamless collaboration on events and projects.
• Conducted thorough cleaning and maintenance of stewarding equipment, ensuring longevity and reliability.

• Built positive customer rapport for courteous, friendly and professional service.
• Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
• Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
• Answered guest's questions about property amenities and services.
• Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.

• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Greeted customers and provided outstanding customer service.
• Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Served special events : tailgating parties, funerals, birthdays and fundraisers.

• Book events according to the Legions availability.

• Log payments for membership.

• Manage bar area, regulation compliance, cash handling and customer relations.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.