Dedicated and safety-focused aviation ground operations professional with experience in ramp, cargo, warehouse, and aircraft support roles in challenging Arctic and commercial airport environments. Skilled in operating ground support equipment, managing freight documentation, and maintaining compliance with Transport Canada regulations. Proven ability to work efficiently under pressure, adapt to extreme weather conditions, and contribute to smooth, on-time flight operations. Strong team player with additional background in fast-paced customer service roles, bringing excellent communication, reliability, and attention to detail to every task.
Responsible for loading and unloading cargo and baggage, operating ground support equipment, and supporting freight handling in both warehouse and ramp environments under Arctic conditions. Managed cargo screening, shipping documentation, and secure transport in compliance with Transport Canada regulations. Worked in extreme weather on 3-week rotational shifts while maintaining high safety standards and contributing to efficient flight operations.
Operated deicing trucks to apply type 1 and 4 fluids to aircraft in accordance with airline and Transport Canada regulations. Responsible for filling and maintaining deicing trucks with proper fluid levels, ensuring accurate mixing ratios and safe handling. Coordinated with flight crews and ground control, conducted inspections, and maintained logs. Worked in extreme winter conditions while prioritizing safety, timing, and efficiency.
Provided fast, friendly service in a high-paced environment, accurately taking orders and preparing food and beverages to brand standards. Operated POS systems, handled cash and card transactions, and ensured a clean, well-stocked, and welcoming store environment. Worked collaboratively with team members to meet peak-time demands while maintaining excellent customer service and adhering to food safety protocols.