Sergio Velez
Long Beach
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 75 pounds and adheres to commercial airline protocols.
Highly organized Cargo agent experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills.
Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly.
Overview
10
10
years of professional experience
Work History
Ramp Agent/Cargo Ramp Agent
Alliance Ground International/Hawaiian Airlines
08.2023 - Current
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Coordinated ground crew activities to complete objectives on schedule.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Safely operated various types of equipment such as conveyor belts, and tugs.
- Maintained clean, orderly work environment free of hazards.
Technician
Apria Healthcare
03.2022 - 06.2023
- Planned most efficient routes for pick ups
- Checked orders and routes before picking up equipment
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of equipment pick up times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Loaded and unloaded medical equipments from customers homes throughout Los Angeles.
- Maintained detailed mileage and cost records
- Operated with safety and skill to avoid accidents and delays
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes
Delivery Driver
Amazon
01.2018 - 05.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Successfully avoided time delivery delays by carefully planning best routes.
Vehicle Service Agent
EDS
02.2018 - 03.2022
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Achieved customer satisfaction by providing high-quality professional service.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Wiped down and polished interior and exterior surfaces.
- Maintained high customer satisfaction standards to meet or exceed targets
- Pleasantly greeted customers and asked open-ended questions to better determine needs
Car Wash Attendant
Airport Van Rental
09.2014 - 02.2018
- Achieved customer satisfaction by providing high-quality professional service.
- Checked and replaced windshield wipers on vehicles and equipment.
- Applied wax and sealants to exterior of vehicles and equipment.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Wiped down and polished interior and exterior surfaces.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Utilized high-pressure washers to clean vehicles and equipment.
- Removed dirt and debris from vehicle and equipment interiors.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Maintained and repaired car wash equipment to meet operational demand.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
Education
High School Diploma -
Leuzinger High School
Lawndale, CA06.2007
Skills
- Time Management
- Safe Driving Techniques
- Valid Driver's License
- Reading Comprehension
- Order Picking and Processing
- Customer Service
- Safety Standards
- Driving and Transportation
- Loading and Unloading
- Verbal and Written Communication
- Driver Routing
- Safety Management
- Security compliance
- Aviation and transportation
- Pushback and towing
- Deicing of aircraft
- Crew assistance
- Marshaling aircraft
- Loading and unloading
- Aircraft tug operation
- Water service
- Cargo handling
- Safety procedures
- Baggage handling
- Ramp service
- Heavy equipment operation
- Heavy lifting
- Safety procedures compliance
- Live cargo handling
- Cargo equipment operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Ramp Agent/Cargo Ramp Agent
Alliance Ground International/Hawaiian Airlines
08.2023 - Current
Technician
Apria Healthcare
03.2022 - 06.2023
Vehicle Service Agent
EDS
02.2018 - 03.2022
Delivery Driver
Amazon
01.2018 - 05.2022
Car Wash Attendant
Airport Van Rental
09.2014 - 02.2018
High School Diploma -
Leuzinger High School
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