Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. I am looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Jade Martell
Edmonton,AB
Summary
Overview
15
years of professional experience
Work History
Toyota North West Edmonton
Finance Manager
02.2023 - 06.2023
Job overview
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
NorthLake Financial
Regional Sales Manager
01.2022 - 01.2023
Job overview
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Santander Consumer
Regional Sales Manager
11.2017 - 05.2021
Job overview
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Finalized sales contracts with high-value customers.
- Executed successful promotional events and trade shows.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Santander Consumer (Previously Carfinco)
Dealer Support Manager (Funding, Income, Credit)
03.2008 - 11.2017
Job overview
- Coached employees through day-to-day work and complex problems.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Monitored employee and customer interactions to assess quality of service.
- Created, prepared, and delivered reports to various departments.
- Managed specialist team to provide technical assistance and customer service.
Education
N.A.I.TEdmonton,AB
No Degree from Finance And Accounting
06.2009
University Overview
J. Percy Page High SchoolEdmonton, Ab
High School Diploma
06.2007
University Overview
Skills
- CRM Tracking
- Commercial Lines of Credit
- Manage Cash Flow
- Performance Optimization Strategies
- Customer Financing
- Workflow Coordination
- Recruit Well-Qualified Staff
- Deal Structuring
- Client Relationships
- Consultative Sales Approach
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Timeline
Finance Manager
Toyota North West Edmonton
02.2023 - 06.2023
Regional Sales Manager
NorthLake Financial
01.2022 - 01.2023
Regional Sales Manager
Santander Consumer
11.2017 - 05.2021
Dealer Support Manager (Funding, Income, Credit)
Santander Consumer (Previously Carfinco)
03.2008 - 11.2017
N.A.I.T
No Degree from Finance And Accounting
J. Percy Page High School
High School Diploma
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