Jade Durham

• Delivered exceptional customer service in a fast-paced environment while maintaining the highest standards of cleanliness and food safety

• Trained and supported new team members on procedures and service excellence

• Demonstrated strong multitasking, attention to detail, and professionalism under pressure

• Provided personalized book recommendations and exceptional customer service in a welcoming retail environment

• Maintained store presentation standards and assisted with merchandising and inventory management

• Built strong communication skills while helping customers discover products that matched their interests

• Provided personalized customer experiences and built genuine connections with guests

• Mastered complex product knowledge and consistently maintained a clean, welcoming environment

• Developed excellent time-management and team collaboration skills