Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Pizzeria La Stella
10.2021 - 08.2023
Worked collaboratively with fellow staff members and kitchen staff to ensure seamless communication and overall operational efficiency.
Adapted quickly to changing situations, such as handling unexpected rushes and adjusting to variations in customer flow.
Managed cash transactions accurately and processed payments, showcasing proficiency in handling financial transactions.
Proficiently managed takeout orders, ensuring accuracy and timely preparation for customer pick-up.
Adhered to hygiene and safety protocols, maintaining a clean and sanitized work environment.
Restaurant Hostess
La Stella Trattoria
06.2021 - 08.2023
Provided exceptional customer service by warmly greeting guests, managing reservations, and addressing inquiries.
Communicated effectively with customers, colleagues, and management to ensure smooth coordination and a positive dining experience.
Developed effective problem-solving skills to address customer concerns and manage unexpected challenges during busy periods.
Demonstrated the ability to stay calm and composed under pressure, ensuring a positive atmosphere for both customers and colleagues.
Effectively resolved customer concerns and conflicts, displaying diplomacy and professionalism in challenging situations.
Managed cash transactions accurately and processed payments, showcasing proficiency in handling financial transactions.
Maintained an organized and efficient front-of-house operation, including keeping track of reservations, running drinks and food, cleaning and resetting tables, answering the phone, and managing the seating chart.
Education
Bachelor of Science - Life Sciences
Queen’s University
Kingston, ON
06.2026
High School Diploma -
John Barsby Community School
Nanaimo, BC
06.2022
Skills
Proficient in Microsoft Word and Excel
Lab Techniques
Problem-Solving
Scientific Communication
Python Programming
Data Analysis
Research reporting
Teamwork and Collaboration
Cash Handling
POS system operations
Strong multitasking
References
References Available Upon Request
Timeline
Front of House Employee
Pizzeria La Stella
10.2021 - 08.2023
Restaurant Hostess
La Stella Trattoria
06.2021 - 08.2023
Bachelor of Science - Life Sciences
Queen’s University
High School Diploma -
John Barsby Community School
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