Jad Tamer
Ottawa,ON
Summary
Dedicated and versatile professional with over 16 years of diverse experience in human rights, humanitarian response, technical development, and adult learning. Proficient in team management, relief efforts, confidential negotiations, security management, and training. A coffee and sports enthusiast who loves connecting with people and bringing a unique perspective to work.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cafe Manager
Happy Goat Coffee Company
02.2022 - Current
- Recruited, trained and managed a widely diverse team of baristas, bartenders and other cafe staff.
- Ensured all work areas were kept clean and sanitized according to health regulations.
- Developed and implemented customer service policies and procedures for cafe staff, including safety and security measures.
- Handled business administration functions such as payroll, cash register counting, inventory and supply ordering.
- Enjoyed testing and experimenting with coffee.
Regional Learning and Development Trainer
INTERNATIONAL COMMITTEE OF RED CROSS
06.2017 - 11.2020
- Managed the Security Awareness and Field Experiences – SAFE training portfolio with liaison trainers in over 15 countries in the Asia-Pacific region including Afghanistan, Bangladesh, Myanmar, Philippines, Sri Lanka, Papua New Guinea...
- Conducted training needs analysis to identify gaps in employee safety and security skills and knowledge.
- Developed, designed, and implemented learning solutions to meet identified needs.
- Facilitated onsite classroom institutional trainings for over 2'000 employees at all levels of the organization.
- Updated existing course materials and contributed to the development and updating of online learning courses.
Protection Coordinator
INTERNATIONAL COMMITTEE OF RED CROSS
06.2016 - 05.2017
- Managed a multi-disciplinary team composed of 12 national and international staff.
- Analyzed the humanitarian situation and drew the ICRC's strategy and activities on conduct of hostilities, detention and displacement.
- Negotiated and coordinated with governmental ministries, administrations and directorates, as well as with the opposition parties and armed groups.
- Lead the ICRC efforts in negotiating, coordinating, organizing and managing 4 prisoners' release and swap operations.
- Contributed to the proposal writing and related reporting of an ECHO and an EU funds.
- Briefed and updated donors on the developments of the projects and overall context.
- Liaised with foreign embassies, community based and international organizations.
Deputy Protection Coordinator
INTERNATIONAL COMMITTEE OF RED CROSS
10.2014 - 05.2016
- Coordinated and supervised projects and activities of the ICRC related to the Syrian refugee response in Jordan.
- Analyzed the situation of Syrian refugees in Jordan in relation to treatment, habitat, border access and forced return... with the aim of defining the objectives, priorities and strategies of action.
- Supervised, coached and trained the staff carrying out humanitarian activities in Amman and northern sub-offices.
- Trained Jordanian authorities and Syrian opposition groups, on ICRC work programs, IHRL and IHL.
- Contributed to research, policy and formal intervention papers shared with Jordanian authorities and Syrian armed groups.
Protection Delegate
INTERNATIONAL COMMITTEE OF RED CROSS
02.2013 - 07.2014
- Conducted detention visits and interviews with detainees.
- Monitored the conduct of hostilities in active conflicts and Law Enforcement Operations.
- Assessed the population's living conditions during conflicts and organized relevant relief operations, including life saving evacuations.
- Managed ICRC's projects promoting the safety and protection of Health Care missions in Yemen.
- Coordinated the dead body management portfolio, including assessment of resources and capacities, training and donations.
- Established a network of interlocutors with the different levels of authorities and opposition armed groups.
- Contributed to the ICRC's analysis of the environment and helped define the priories and strategy of action.
Detention Delegate
INTERNATIONAL COMMITTEE OF RED CROSS
10.2011 - 11.2012
- Conducted over 50 detention visits in five Southern Governorates.
- Conducted different health, shelter and livelihood projects in 8 detention centers for men, women and juveniles.
- Organized and conducted judicial guarantees workshops with Iraqi ministries of Health, Justice, Interior and Defense
- Liaised with foreign embassies and international organizations for relevant protection cases.
Program Manager
JUNIOR ACHIEVEMENT
01.2010 - 09.2011
- Managed 10 educational programs implemented in five national offices.
- Trained and coached 6 staff members and monitored the implementation of the projects.
- Wrote proposals and managed different USAID and EU funds both operationally and administratively.
- Designed programs and adapted international ones to fit local cultures and environment.
- Interacted with local and national public administrations and ministries.
- Mobilized and updated the board of directors on programs' development and implementations.
- Recruited and trained corporate volunteers.
Senior Project Coordinator
WORLD VISION LEBANON
10.2005 - 12.2009
- Managed development projects in five different Palestinian refugee camps in Lebanon with community based partners.
- Recruited, trained and coached national staff members and volunteers in each camp.
- Designed, planned and implemented Human Rights related activities with children, youths and adults.
- Conducted baseline and evaluation reports for different projects.
- Interacted with local camp authorities and other local and
international organizations. - Contributed to proposals writing in addition to drafting donors' midterm and closing reports.
Education
Bachelor of Arts - Animation Sociale
Saint Joseph University
Beirut, Lebanon08.2006
Skills
- TEAM MANAGEMENT
- RESEARCH AND CONTEXT ANALYSIS
- HUMANITARIAN DIPLOMACY
- PROJECT / GRANT MANAGEMENT
- ORGANIZATIONAL SKILLS
- QUICK LEARNER
Languages
Arabic
Native/ Bilingual
English
Full Professional
French
Professional
Certification
- ONLINE PEER WORKSHOPON HUMANITARIAN NEGOTIATIONS - CCHN - May 2020
- Security crisis management - ICRC - July 2017
- ToT Safety and security in the field - ICRC - June 2017
- Weapon contamination course - ICRC - April 2014
Timeline
Cafe Manager
Happy Goat Coffee Company
02.2022 - Current
Regional Learning and Development Trainer
INTERNATIONAL COMMITTEE OF RED CROSS
06.2017 - 11.2020
Protection Coordinator
INTERNATIONAL COMMITTEE OF RED CROSS
06.2016 - 05.2017
Deputy Protection Coordinator
INTERNATIONAL COMMITTEE OF RED CROSS
10.2014 - 05.2016
Protection Delegate
INTERNATIONAL COMMITTEE OF RED CROSS
02.2013 - 07.2014
Detention Delegate
INTERNATIONAL COMMITTEE OF RED CROSS
10.2011 - 11.2012
Program Manager
JUNIOR ACHIEVEMENT
01.2010 - 09.2011
Senior Project Coordinator
WORLD VISION LEBANON
10.2005 - 12.2009
- ONLINE PEER WORKSHOPON HUMANITARIAN NEGOTIATIONS - CCHN - May 2020
- Security crisis management - ICRC - July 2017
- ToT Safety and security in the field - ICRC - June 2017
- Weapon contamination course - ICRC - April 2014
Bachelor of Arts - Animation Sociale
Saint Joseph University
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