Jacquin Benson
Sacramento
Summary
Dynamic Determined Associate with a proven track record in customer service and other high qualities areas that may be beneficial to your company; Results-driven professional with extensive experience in attention to detail known for leadership in training teams, implementing customer engagement strategies, and driving measurable sales growth through data analysis and collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Dollar General Store
04.2023 - 12.2025
- Led team to achieve sales targets through effective training and mentorship of associates.
- Streamlined inventory management processes, enhancing accuracy and efficiency in stock handling.
- Implemented customer engagement strategies that improved client retention and satisfaction rates.
- Analyzed sales data to identify trends, informing strategic decisions for product promotions.
- Collaborated with management to create promotional campaigns, driving increased foot traffic and sales volume.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Performed inventory control procedures to manage stock.
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Cherry Picker
Medline
12.2022 - 12.2025
- Operated cherry picker to retrieve and transport materials within warehouse environment
- Adhered to safety protocols while navigating heights during material handling
- Collaboration with team members to ensure timely completion of order fulfillment
- Conducted routine inspections of cherry picker equipment for safety compliance
- Time Management
- Maintained cleanliness and organization of work area to enhance workflow efficiency
- Participated in training sessions to improve skills in operating cherry picker machinery
EVS Technician
St Bendards
02.2020 - 12.2022
- Operated and maintained cleaning equipment to ensure optimal performance and sanitation standards.
- Trained new staff on safety protocols and operational procedures for efficient workflow execution.
- Conducted regular inspections of facilities to identify and address cleanliness issues proactively.
- Implemented improved cleaning techniques, enhancing overall efficiency and effectiveness of services provided.
- Collaborated with team members to streamline daily operations and minimize downtime during shifts.
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
Pre Weighter
Nestle
05.2017 - 02.2020
- Operated precision scales to ensure accurate weight measurements of products.
- Monitored production line quality control to maintain product standards and consistency.
- Collaborated with team members to streamline weighing processes and reduce wait times.
- Trained new employees on safe handling procedures and equipment operation protocols.
- Implemented process improvements that enhanced workflow efficiency and minimized errors.
- Maintained a clean and organized weighing area, promoting safety and orderliness in the workplace.
- Time Management
Crew Trainer
McDonald's Restaurant
08.2015 - 04.2017
- Trained new crew members on operational procedures and safety protocols.
- Implemented training programs, enhancing team productivity and service quality.
- Assisted in developing training materials to ensure consistency in service delivery.
- Monitored crew performance, providing feedback and support for continuous improvement.
- Evaluated training effectiveness through assessments and performance metrics.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Conducted hands-on demonstrations to teach new recruits proper use of equipment, enhancing safety and efficiency.
Education
Bachelor of Science - Pre Nursing
University of Pine Bluff
Pine Bluff, AR12-2028
High School Diploma -
Academy At Jonesboro High School
Jonesboro, AR05-2015
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Inventory and stocking
- Sales pitching
- Shipping and receiving
- Hospitality and accommodation
- Microsoft Powerpoint/Publisher/Outlook/Word
- Attention to detail
- Time management
Certification
Industrial Factory (Work Keys)
Languages
English
Full Professional
Timeline
Lead Sales Associate
Dollar General Store
04.2023 - 12.2025
Cherry Picker
Medline
12.2022 - 12.2025
EVS Technician
St Bendards
02.2020 - 12.2022
Pre Weighter
Nestle
05.2017 - 02.2020
Crew Trainer
McDonald's Restaurant
08.2015 - 04.2017
Bachelor of Science - Pre Nursing
University of Pine Bluff
High School Diploma -
Academy At Jonesboro High School