Jacquie Odiorne
Airdrie,Canada
Summary
I have extensive clinical practice experience combined with digital transformation project experience in large-scale provincial programs. I believe relationships and connecting people is key to creating meaningful business solutions. I bring a clinical perspective to every aspect of my work keeping provider experience and patient-centered care at the core of my work.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Digital Referrals & Orders Knowledge Manager
Provincial Health Services Authority
06.2024 - Current
- Increased collaboration among teams by creating cross-functional platforms for sharing expertise and best practices.
- Improved knowledge management processes by identifying gaps and implementing effective solutions.
- Lead team to develop training plans for internal team and end users.
- Created SOPs, best practices and workflows to support knowledge sharing.
- Supported data visualization for reporting.
- Created and delivered cross-team product training.
- Clinical assessment of workflows and vendor build enhancements.
EReferrals Clinical Informatics Lead
Provincial Health Services Authority
07.2023 - 06.2024
- Created and implemented working group processes and documentation.
- Created design standards to enforce consistent content.
- Developed provincial community specialist referral forms from analysis to testing.
- Expertly facilitated clinical sessions and user testing.
- Collaborated with product and testing teams to develop testing scripts and document testing outcomes.
Provincial Critical Care Education
Alberta Health Services
09.2014 - 07.2023
- Provincial coordination and management of the ICU RN orientation program.
- Direct education delivery both F2F and virtual.
- Provincial policy and education development.
- Provincial clinical initiative implementation from direct clinical skills to accreditation requirements.
- Development of critical strategies in collaboration with leadership, such as rapid nurse onboarding during the pandemic.
Clinical Nurse Analyst
Alberta Health Services
08.2011 - 08.2014
- Change management.
- Workflow mapping.
- Multiple role end-user training.
- Learning resource development.
- Go live implementation support and patient chart cut over.
Education
Masters of Education - Adult Workplace Education
University of Calgary
Calgary, AB01.2013
Advanced Critical Care Nursing Certification - Advanced Practice Nursing
Mount Royal College
Calgary, AB01.2008
Bachelors of Nursing - Nursing
Athabasca University
Calgary, AB01.2005
Skills
- Team Management
- Group Facilitation
- Strategic and Project Planning
- Process mapping
- Instructional Design
- Resource Development
- Data visualization
- Quality Improvement
- Information management
Certification
- Canadian Adult Critical Care Certification
- AHS Improvement Way Green Belt
- Leader as Coach
- Prosci Practitioner
- Awakening the Educator Within
Timeline
Digital Referrals & Orders Knowledge Manager
Provincial Health Services Authority
06.2024 - Current
EReferrals Clinical Informatics Lead
Provincial Health Services Authority
07.2023 - 06.2024
Provincial Critical Care Education
Alberta Health Services
09.2014 - 07.2023
Clinical Nurse Analyst
Alberta Health Services
08.2011 - 08.2014
Masters of Education - Adult Workplace Education
University of Calgary
Advanced Critical Care Nursing Certification - Advanced Practice Nursing
Mount Royal College
Bachelors of Nursing - Nursing
Athabasca University
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