Dynamic and resourceful Manager offering a history of success coordinating and monitoring operations across various departments. Recognized for a strong focus on collaboration and adaptability to evolving needs, consistently delivering reliable results in a fast-paced environment. Highly committed with a hardworking mentality, valued as both a leader and a team player, fostering an atmosphere of cooperation and innovation.
Overview
18
18
years of professional experience
Work History
Showroom Manager
America Italiana
06.2022 - Current
Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
Developed visual merchandising standards, enhancing product presentation and customer experience.
Coordinated promotional events, increasing foot traffic and brand awareness within the community.
Increased showroom sales by implementing effective visual merchandising strategies and product displays.
Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
Team Lead, PS and BA
RMD Group
08.2023 - 02.2026
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Managing, troubleshooting, and coordinating staff during the event to ensure success and deliver required leads.
Coordinating staff breaks, inventory, logistics, and technology,
Post-Event Evaluation: Analyzing event success, surveying attendees, and creating reports for future improvements.
Product Specialist and Brand Ambassador
Develop deep, comprehensive knowledge of company products, serving as the go-to expert for internal teams and customers.
Interacting with potential customers to build relationships, provide information, and answer questions.
Shares customer and sales team feedback with Team Lead.
Educates customers and retailers on the product assortment and brand history.
Follows all company policies.
Social Media Promotion:
Creating ready for posting content (photos, videos, captions) about the brand/event, sending them to our social media creator who was not on site.
Project Coordinator / Office Administration
AVC Anton Video Concept
09.2016 - 03.2020
Coordinated phone support operations to ensure efficient meeting scheduling and follow-up tasks.
Assisted in distributing call sheets to relevant teams. Supported preparation of RPOs, LPOs, and PPOs in the Flex system. Recorded all expenses in the system and maintained an Excel spreadsheet.
Issued certificates of insurance as requested. Built rental quotes for clients. Contacted freelancers to confirm work availability. Managed gas card distribution and travel arrangements.
Managed scheduling and coordination of equipment rental pickups and returns through vendor and client interactions.
Managed invoicing for unreturned equipment to maintain accurate records. Oversaw stagehand assistance to ensure smooth operations during events.
Managed on-site distribution of credentials to ensure smooth event operations.
Coordinated repair arrangements for damaged equipment.
Monitor office supply inventory and make purchases.
Handling other duties as assigned.
Receptionist/Office Assistant
Day & Associates Property Management
01.2012 - 06.2016
Delivered exceptional customer service to incoming applicants and tenants.
Managed incoming call operations, ensuring efficient routing and response.
Processed rent payments via checks and money orders, ensuring accurate receipt preparation for tenants.
Managed tenant complaint resolution and problem-solving processes, ensuring timely responses.
Reviewed and evaluated tenant applications to ensure compliance with leasing criteria.
Coordinated schedules for move-ins and move-outs. Assisted residents with transition processes. Supported property management in maintaining occupancy rates.
Assisted in composing letters and lease documents. Reviewed lease rules and regulations for new tenants. Provided keys to new tenants upon completion of lease agreements.
Monitored work orders and ensured timely completion of tasks.
Managed updates to vacant property listings to ensure accuracy and availability.
Addressed tenant concerns and coordinated job assignments to vendors for efficient service delivery.
Legal Assistant
The Manuelian Law Firm
03.2010 - 12.2012
Assisted in drafting pleadings and correspondence. Supported preparation of trial notebooks and exhibits. Aided in managing legal retainer documentation.