Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Dale

Modesto

Summary

Detail-oriented Accounts Receivable Specialist with a strong focus on accurate payment posting and account reconciliation. Proven track record in managing aging reports and enhancing customer satisfaction.

Overview

25
25
years of professional experience

Work History

Accounts ReceivableSpecialist

DermCare Dba Berman Skin Institute
Santa Clara, CA
06.2015 - 08.2025
  • Processed and reconciled customer payments in alignment with accounting standards.
  • Managed aging reports, ensuring timely follow-up on outstanding receivables.
  • Collaborated with cross-functional teams to resolve billing discrepancies efficiently.
  • Analyzed account trends to identify potential issues and recommend solutions.
  • Trained junior staff on accounts receivable protocols and best practices.
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
  • Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
  • Improved client satisfaction with clear, timely communication regarding billing issues and inquiries.

Payment Manager

Physical Rehabilitation Network - PRN
Milpitas, CA
03.2000 - 06.2015
  • Developed training programs to improve staff performance
  • Streamlined processes to increase efficiency in daily operations across multiple facilities.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Mentored team members, fostering professional growth and enhancing team cohesion.

Education

High School Diploma -

Willow Glen High School
San Jose, Ca

Skills

  • Microsoft Excel
  • Accounts receivable
  • Aging reports analysis
  • Accurate payment posting
  • Account reconciliation
  • Month-end closing procedures
  • Customer service support
  • Financial records and reporting
  • Dispute resolution

Timeline

Accounts ReceivableSpecialist

DermCare Dba Berman Skin Institute
06.2015 - 08.2025

Payment Manager

Physical Rehabilitation Network - PRN
03.2000 - 06.2015

High School Diploma -

Willow Glen High School

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Jacqueline Dale