Hi, I’m
Jacob Zillich
Delta,BC
Summary
High energy restaurant worker skilled at assisting customers and overseeing dining operations. Customer-savvy host accustomed to demanding work with little downtime. Calm and level-headed in all types of situations. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
2
years of professional experience
Work History
Morgan Creek
Host
06.2023 - Current
Job overview
- Answered customer questions about hours, seating, and menu information.
- Supported servers with keeping dining area exemplary for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
GBC
Handyman Helper
06.2021 - 08.2022
Job overview
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Operated variety of power tools and hand tools.
- Followed safety protocols and best practices for installation, maintenance, or repair work.
- Cleared work sites of hazardous items.
- Disassembled broken, defective, and worn out equipment to aid with repairs.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Education
Seaquam SecondaryDelta, BC
High School Diploma
06.2023
University Overview
- Honour Roll, Grade 11, 2022
Skills
- Team Collaboration
- Customer Service
- Guest Complaint Resolution
- Dining Room Management
- Repair Work
- Quality Assurance
- Complex Problem-Solving
- Personable and Friendly
- Strong Work Ethic
Hockey player
As a dedicated hockey goalie, I possess a diverse skill set, encompassing lightning-fast decision making, unwavering poise under pressure, and the ability to lead and communicate effectively both on and off the ice. My commitment to continuous improvement extends to my physical fitness and strategic thinking, making me a resilient and adaptable person. With an unbridled passion for excellence, I approach every challenge with a desire to learn, innovate, and succeed.
Timeline
Host
Morgan Creek
06.2023 - Current
Handyman Helper
GBC
06.2021 - 08.2022
Seaquam Secondary
High School Diploma
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