Jacob Turner
Pomona
Summary
Results-oriented kitchen service professional with expertise in managing food orders and supplier relationships to optimize operations. Skilled in adhering to nutritional guidelines and budget constraints while enhancing guest experiences through effective crowd management and ticketing systems. Committed to delivering high-quality service that drives business performance.
Overview
12
12
years of professional experience
Work History
Field Timing Coordinator
Rancho Cucamonga Quakes Baseball
Rancho Cucamonga
04.2025 - Current
- Operated MLB's official field timing equipment for over 70 home games each season, ensuring compliance with pace-of-play rules.
- Collaborated with 2 to 5 MLB umpires and league officials per series to maintain timing accuracy.
- Facilitated cross-department communication to enhance operational efficiency.
Usher
Angel Stadium
Anaheim
01.2021 - Current
- Warmly welcome 70-100 individuals per shift, providing prompt customer service with a friendly and professional attitude
- Guided individuals through stadium to facilitate navigation to assigned seating
- Monitored assigned sections for disturbances, enforcing regulations to maintain a positive sport experience
- Escorted guests to exits and provided clear instructions during emergencies to ensure safety
Prep Cook| Cook | Trainer
Islands Restaurant
West Covina
01.2023 - 01.2026
- Trained new staff on food handling techniques and kitchen procedures, enhancing team compliance with safety standards.
- Supported development of new hires to enhance team performance.
- Prepared high-quality food in salad, fries, and grill departments, ensuring flavor and presentation aligned with recipes.
- Maintained safe, clean, organized storage and work areas to support efficient kitchen operations.
- Supported product rotation and preparation to ensure freshness.
- Operated and maintained all kitchen equipment, ensuring optimal functionality and adherence to safety protocols.
Sales Associate
Dicks Sporting Goods
07.2021 - 05.2022
- Engaged with 50-100 guests daily, proactively addressing customer needs to improve satisfaction.
- Built a loyal customer base by delivering consistent, high-quality service and product recommendations.
- Collaborated with 20 sales associates to exceed sales goals by enhancing team communication.
- Trained new hires on computer inventory system and customer service standards to ensure consistent service.
Training Cook Manager
McDonald's
San Dimas
06.2014 - 08.2018
- Directed kitchen staff in food preparation, cooking, and presentation to ensure high-quality dishes.
- Trained new team members on food safety and cooking procedures to uphold health standards.
- Supervised kitchen staff to enhance food preparation and service quality.
- Maintained cleanliness and organization of kitchen areas following health standards.
- Managed inventory levels for kitchen supplies and ingredients.
Education
Bachelors of Sports Broadcasting -
Dan Patrick School of Sportscasting at Full Sail University
Winter Park, FL08-2024
Skills
- Guest satisfaction emphasis
- Customer service excellence
- Audience engagement
- Team-oriented collaboration
- Sales expertise
- Attention to detail
- Time management skills
- Adaptable in fast-paced settings
- Food safety compliance
- Staff training
Accomplishments
- Valedictorian Honors from Full Sail University in 2024
Timeline
Field Timing Coordinator
Rancho Cucamonga Quakes Baseball
04.2025 - Current
Prep Cook| Cook | Trainer
Islands Restaurant
01.2023 - 01.2026
Sales Associate
Dicks Sporting Goods
07.2021 - 05.2022
Usher
Angel Stadium
01.2021 - Current
Training Cook Manager
McDonald's
06.2014 - 08.2018
Bachelors of Sports Broadcasting -
Dan Patrick School of Sportscasting at Full Sail University