Jacob Slizek
Summerland,BC
Summary
- Due to my abilities to manage stressful situations, as demonstrated through karate, I am able to take on tasks and maintain a high-efficiency level.
- My past experience in work has allowed me to develop great customer service skills and enabled me to leave customers knowing they got good service.
- Working with the seniors has allowed me to work with a wide age range of people. This taught me how to talk to different people so I could communicate more efficiently.
- Working at the Summerland Yacht Club has allowed me to gain work experience and got me very comfortable in working with people, handling money, and processing transactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Expediter
Shaugnessy's Cove
Summerland, British Columbia
04.2022 - Current
- Interacted with wait staff, front-of-house team, management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
- Effectively multitasked within fast-paced environment.
- Supported serving staff in delivering accurate and well-presented food orders.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Cashier
SportChek
Penticton, BC
11.2021 - 04.2022
- Operate the cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helping customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Accepting cash and credit card payments, issued receipts, and provided change.
- Helping with purchases, locating items and signing up for rewards programs.
- Processing refunds for worn, damaged, and broken merchandise.
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
Gas Dock Attendant (Seasonal)
Summerland Yacht Club
Summerland, BC
06.2018 - 10.2021
- Monitors new employees on proper use of Gas Hut policies to prevent accidents.
- Attends to challenges in stressful situations
- Handles all delegated tasks, including opening and closing Gas hut regularly, maintenance of the club, and repairing the club.
- Ensures all safety measures were taken when working with the boats and other equipment among customers and employees.
- Ensures the money in the till and gas in the tank was was being properly written down so we knew how much was sold that day.
- Responds to questions about local area and company services.
- Works successfully with diverse group of customers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Penticton Secondary School
Penticton, BC06.2020
Some College (No Degree) - Business
Okanagan College
PentictonBCSkills
- Third in the world for my style of karate
- Team building
- Organizational skills
- Collaboration
- Customer service
- People skills
- Friendly, positive attitude
- Decision-making
- Basic math
- Quick thinking
- Good problem solving abilities
- Cash Handling
- Communication
- Relationship building
- Work ethic
Accomplishments
Due to my experience in karate for a decade and a half, I am able to continue to work in stressful situations or places which require lots of patience. I am used to dealing with challenges or when things don't go my way. I am able to stay calm and communicate and perform effectively under pressure and in high-stake situations. I constantly gave customers a good experience and leave them feeling satisfied with their service, allowing them to think of my workplace or myself specifically when in need of assistance.
References available upon request
Affiliations
- Third in the world for my style of karate.
- Thirteen yeas of karate experience.
- Experience in coaching younger karate students.
- Refereeing experience in karate tournaments.
- Experience in leading warmups when our Sensei (meaning teacher in Japanese) wasn't able to.
- Placed in podium positions over fifty times in tournaments.
- Swam for the Summerland Orcas swim club for four years.
References
Frank Maddock - Summerland Yacht Club Employer
(250)-809-2989
fmaddock@gmail.com
NIck McCrea- Shaugnessy's Cove Employer
+1 (780)-604-9151
mccrea88@hotmail.com
Mike Ditson - Karate coach
+1 (250)-878-6441
mikeditson@icloud.com
Languages
Czech
Native/ Bilingual
Certification
- Started a tennis instructor business in 2024.
- Have been playing tennis for 15 years.
- Started coaching kids as of July 2024.
- Certified TPA instructor as of 2024.
Timeline
Food Expediter
Shaugnessy's Cove
04.2022 - Current
Cashier
SportChek
11.2021 - 04.2022
Gas Dock Attendant (Seasonal)
Summerland Yacht Club
06.2018 - 10.2021
High School Diploma -
Penticton Secondary School
Some College (No Degree) - Business
Okanagan College
- Started a tennis instructor business in 2024.
- Have been playing tennis for 15 years.
- Started coaching kids as of July 2024.
- Certified TPA instructor as of 2024.
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