Jacob Gordon
Saint John,NB
Summary
Experienced in sales, customer service and labor, with a strong background in managing multiple tasks and projects simultaneously. Proven ability to exceed sales targets and build lasting relationships with clients. Strong problem-solving skills and ability to handle difficult customer situations with Understanding and professionalism."
Overview
13
13
years of professional experience
Work History
Clerk
Toys R us
Saint John, NB
05.2022 - Current
- Generated daily reports of sales activity for management review.
- Inventoried and ordered materials, supplies and services.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Customer Service Representative
Cloud 5 Communcations
Saint John, NB
04.2020 - 05.2022
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Excelled in exceeding the daily goals set by an average of over 2x
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Farm Hand
Prehnbrook Farms
Kincardine, ON
06.2016 - 02.2020
- Cared for livestock, including feeding, watering, and providing medical attention when necessary.
- Ensured compliance with all safety regulations related to farm operations.
- 60+ Hour weeks, working on call as needed.
Line Cook
Crabby Joes Tap and Grill
Kincardine, ON
04.2011 - 05.2016
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
Education
High School Diploma -
Kincardine District Secondary School
Kincardine, ON06-2019
Skills
- Quality Control
- Administrative Support
- Sales Expertise
- Customer Satisfaction
- Cash Handling
- Consultative Sales
Languages
English
Native/ Bilingual
French
Professional
Timeline
Clerk
Toys R us
05.2022 - Current
Customer Service Representative
Cloud 5 Communcations
04.2020 - 05.2022
Farm Hand
Prehnbrook Farms
06.2016 - 02.2020
Line Cook
Crabby Joes Tap and Grill
04.2011 - 05.2016
High School Diploma -
Kincardine District Secondary School