Jacob Donovan
Gatineau,QC
Summary
Quick learning, Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Tim Hortons
Austin Bourgeois
Old Chelsea, Quebec
10.2023 - 10.2024
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Head Baker since hire date. Always perfect closings
Royal Canadian Air Cadets
RCAC
Ottawa, Ontario
01.2021 - 08.2023
- Instructed cadets on proper drill techniques and marching orders during parades and other ceremonies.
- Participated in physical fitness training sessions to maintain a high level of physical preparedness.
- Conducted flight simulation exercises to teach cadets about aircraft operations and navigation techniques.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
McDonald’s
Jean Demers
Gatineau, Quebec
01.2022 - 07.2023
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Tim Hortons
Ibrahim Mbayo
Gatineau, Quebec
10.2021 - 03.2022
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
Royal Canadian Navy Cadets
RCNC
Ottawa, Ontario
01.2017 - 08.2020
- Most Improved Cadet Auxiliary Award
- Petty officer second class
- #1 Drill team in Ottawa award
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
Education
High School Diploma -
Darcy McGee High-school
Gatineau, QuebecSkills
- Certified CPR training
- Able to lift 40Lb
- Respectful
- Hard working
- On time
- Good with building relationships with co-workers and clients
- Good communication skills
- A lot of work experience
Timeline
Tim Hortons
Austin Bourgeois
10.2023 - 10.2024
McDonald’s
Jean Demers
01.2022 - 07.2023
Tim Hortons
Ibrahim Mbayo
10.2021 - 03.2022
Royal Canadian Air Cadets
RCAC
01.2021 - 08.2023
Royal Canadian Navy Cadets
RCNC
01.2017 - 08.2020
High School Diploma -
Darcy McGee High-school