NIki Halldorson
Chilliwack,Canada
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
13
13
years of professional experience
Work History
Office Administrator
Wescan Manufacturing
Chilliwack
02.2024 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Team Leader
Angry Otter Liquor
Chilliwack
12.2011 - 01.2024
- Built strong relationships with customers through positive attitude and attentive response.
- Developed effective improvement plans in alignment with goals and specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Evaluated customer needs and feedback to drive product and service improvements.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Education
Dogwood -
Chilliwack Secondary School
Chilliwack, BC06.2006
Skills
- Safety Processes
- Overseeing Daily Activities
- Daily Workflow Improvement
- Staff Training
- Effective Customer Service
- Cash Register Operations
- Inventory Accuracy
- Leading Employees
- POS Transactions
Additional Information
Serving it Right certificate
Timeline
Office Administrator
Wescan Manufacturing
02.2024 - 08.2024
Team Leader
Angry Otter Liquor
12.2011 - 01.2024
Dogwood -
Chilliwack Secondary School