Detail-oriented professional with strong customer service skills. Proven ability to address concerns and ensure satisfaction in fast-paced environments. Ready to contribute to team success and enhance customer retention.
Overview
6
6
years of professional experience
Work History
Vehicle Readiness Specialist
Tesla
Fremont
10.2024 - 06.2026
Addressed customer cleaning requests and concerns to enhance satisfaction.
Ensured vehicle presentation met company standards during quality checks, maintaining consistency.
Performed interior and exterior cleaning and inspections to uphold company quality standards.
Concessions Worker
Levi's Stadium
Santa Clara
06.2024 - 06.2026
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Prepared and served food and beverages to enhance guest experience during events.
Received orders, processed payments, and addressed guest concerns to ensure satisfaction and smooth operations.
Monitored and enforced safety protocols to maintain a secure environment for guests and staff.
Warehouse Associate
FedEx
South San Francisco
06.2025 - 08.2025
Collaborated with team members to ensure efficient workflow in loading docks.
Operated scanners, computers, and other equipment to track orders.
Inspected damaged goods prior to disposal or return to vendor.
Barista
Starbucks
Sacramento
03.2021 - 07.2021
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Welcomed customers upon entry to the café and took orders for coffee drinks, food items, and other beverages.
Provided excellent customer service and addressed customer inquiries.
Crew Member
Chipotle
Natomas
06.2020 - 02.2021
Provided excellent customer service to maintain a positive atmosphere for guests.
Interacted pleasantly with guests to deliver quality customer service.
Resolved customer complaints in a professional manner.
Handled cash register transactions accurately and efficiently for customer purchases.