Temituoyo Ejeweyi
Calgary,Alberta
Summary
A professional with hands-on experience working in a demanding, customer centered environment. Quick in grasping new ideas, concepts, technologies and developing practical solutions to problems. Possesses excellent interpersonal skills and ability to communicate eloquently, concisely, articulately, and professionally at all levels. Enjoys being part of a successful and productive team and thrives in challenging environments Resourceful [Job Title] dedicated to providing elevated customer service to generate loyal clientele. Dependable with [Number] years of experience in cleaning vehicle exterior and interior using cleaning solutions, water, cloths and brushes. Proficient in applying paints, dyes, polishes, conditioners, waxes and masking materials to vehicles to preserve, protect and restore color or condition.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Vehicle Readiness Specialist
Tesla
6 2023 - 4 2024
- Handle logistics of new vehicle dropped off by load carriers
- Vehicle Readiness receipt
- Creating and filing cases for transporter concerns
- Lot management and organization
- Wash vehicles scheduled for delivery
- Met and exceeded target of 10-15 vehicles set by management for deliveries per day.
- Creating and filing purchase orders
- Product knowledge to effectively support sales department
- Supported sales as sales advisor in guiding customers through sales process, explaining financing options, warranties, charging and other important details
- Building relationships and creating value for customers
- Supported service and parts department with organization.
- Evaluated customer needs and feedback to drive product and service improvements
- Collaborated with cross-functional teams to achieve project goals on time and within budget
- Mentored junior team members, fostering professional growth through guidance on best practices in industry
- Earned recognition as top performer consistently exceeding targets throughout my tenure as specialist in field
- Followed all company policies and procedures to deliver quality work
Assistant Agency Manager
ALLIANZ NIGERIA INSURANCE
06.2021 - 02.2022
- Work with retail sales executives team to ensure achievement of monthly targets
- Preparation of weekly reports
- Draft and send out letters to prospective clients
- Book Policies and send out certificates to clients
- Work on projects with agency managers.
- Managed over 20 customer calls per day.
- Interacted well with customers to build connections and nurture relationships
- Assisted in recruiting, hiring and training of team members
- Strengthened interdepartmental communication by organizing regular meetings, encouraging open dialogue between team members to share ideas, challenges, and successes
- Improved client retention rates, fostering strong relationships through attentive service and proactive communication
- Attended seminars, conferences and organizational activities to maintain management expertise
- Collaborated with marketing to create targeted promotional campaigns, driving brand awareness and generating leads
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Marketing Manager
VIP CAR DEALERS
08.2018 - 07.2019
- Draft and type proposals for retainer-ship for reputable car dealers
- Established all social media handles and YouTube channel
- Work with web designer and create company website and app
- Performed marketing of brand to individuals and companies twice weekly
- Tasked with using creative marketing and advertising strategies to increase sales
- Personal assistant to CEO
- Organize with excel dealerships and their fleet.
- Increased marketing skills by watching over 10 videos on Marketing cars on YouTube to improve marketing skills, gain latest market trends.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Conducted market research to identify new opportunities and target markets
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral
- Researched developing trends to stay updated with new ideas and marketing practices
- Enhanced company reputation through successful public relations initiatives and positive media coverage
- Optimized website content for improved search engine rankings and increased web traffic
Education
Master of Science - International Business Management
University of Sunderland
United Kingdom 02.2022 - 02.2023
Bachelor of Science - Economics
Benson Idahosa University
Nigeria 09.2011 - 07.2015
Skills
Meeting objectives
Identifying problems and promoting Solutions
Confidentiality
Quick learner
Good at multitasking and meeting deadlines for projects and KPIs
Effective Communication
Paint Restoration
Communication and Interpersonal Skills
Team Collaboration
Supply Inventory Management
Time management abilities
Buffing and Polishing
Inventory Tracking Software
Vehicle Transport and Delivery
Sales Techniques
Organizational Skills
Quality Control Analysis
Customer Service
Car washing techniques
Creative Thinking
Active Listening
Self Motivation
Automotive detailing
Relationship Building
Team building
Sales Strategies
Systems and software expertise
Prospecting skills
Customer Needs Assessment
Pipeline Management
Sales experience
Teamwork and Collaboration
Key It Skills
- Experienced internet user, programs include Outlook, Firefox, Safari etc.
- Experienced user of Microsoft office and Canva
Personal Information
- Date of Birth: 12/13/1993
- Gender: MALE
Timeline
Master of Science - International Business Management
University of Sunderland
02.2022 - 02.2023
Assistant Agency Manager
ALLIANZ NIGERIA INSURANCE
06.2021 - 02.2022
Marketing Manager
VIP CAR DEALERS
08.2018 - 07.2019
Bachelor of Science - Economics
Benson Idahosa University
09.2011 - 07.2015
Vehicle Readiness Specialist
Tesla
6 2023 - 4 2024