Jackie Tan
Edmonton,AB
Summary
Dynamic Community Peace Officer with Alberta Health Services, experienced in conflict de-escalation, incident reporting, and emergency response. Proven track record of enhancing public safety through community engagement and bylaw enforcement. Conversational in Cantonese, with a strong focus on building trust in diverse environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Peace Officer
Alberta Health Services
Edmonton, AB
08.2023 - Current
- Enforce provincial laws and organizational policies to ensure safety in healthcare and community settings.
- Respond promptly to emergency and non-emergency calls, offering public assistance, and de-escalating high-tension situations.
- Patrol public areas, monitor for criminal activity, and address safety concerns with professionalism and discretion.
- Prepare detailed incident and activity reports used for internal documentation and potential legal proceedings.
- Foster trust through direct community engagement and conflict resolution strategies.
Site Maintenance Worker
City of Edmonton - Waste Services
Edmonton, Alberta
05.2023 - 08.2023
- Maintained cleanliness and operational readiness of public sites and municipal facilities.
- Conducted daily inspections of work areas to uphold safety and sanitation standards.
- Communicated with internal teams to ensure timely issue resolution.
- Followed all City of Edmonton safety protocols, and contributed to a positive public service image.
Apprentice Carpenter
Quadrant Construction Ltd.
Edmonton, AB
05.2022 - 05.2023
- Measured, cut, and assembled materials in accordance with blueprints and renovation plans.
- Assisted in residential and commercial projects, ensuring client satisfaction and safety compliance.
- Communicated with clients to explain procedures, timelines, and progress.
- Maintained a clean and hazard-free job site, aligned with occupational health standards.
Support Worker
Mirka Care Services
Edmonton, AB
08.2021 - 05.2022
- Provided daily care and emotional support to individuals with developmental and behavioral challenges.
- Developed client-centered plans to promote independence and social engagement.
- Transported clients safely to appointments, activities, and community events.
- Maintained comprehensive records of behaviors, goals, and incident reports.
Information Systems Technician (Trainee)
Canadian Armed Forces
Kingston, ON
01.2021 - 08.2021
- Participated in structured training on communications infrastructure and field operations.
- Practiced situational awareness and teamwork under stress during tactical exercises.
- Maintained equipment and personal readiness in accordance with CAF standards.
- Developed strong discipline, adaptability, and operational efficiency in high-pressure settings.
Security/Support Worker
Persistent Links Inc.
Edmonton, AB
04.2020 - 01.2021
- Ensured safety and compliance in secure environments for at-risk youth and vulnerable individuals.
- Conducted personal and property searches, reporting any prohibited items or safety concerns.
- Built rapport with clients to foster cooperation and reduce behavioral incidents.
- Produced accurate daily logs and incident reports for internal and legal use.
Security Officer
University of Alberta Protective Services
Edmonton, AB
03.2017 - 04.2020
- Conducted regular campus patrols to detect and deter suspicious activity, and enforce university policies.
- Responded to incidents involving theft, disturbances, or safety hazards, ensuring swift resolution.
- Assisted with emergency response procedures, including evacuations, and medical calls.
- Communicated effectively with students, faculty, and the public to maintain a safe campus environment.
Education
High School Diploma -
M.E LaZerte High School
Edmonton, AB06-2015
Police Studies
Grant MacEwan University
Edmonton, ABSkills
- Conflict De-escalation
- Incident Reporting
- Municipal Bylaw Knowledge
- Emergency Response
- Community Engagement
- Surveillance & Patrol
- Bilingual: English & Cantonese
Certification
- Basic Military Qualification (CAF)
- Standard First Aid & CPR (current)
- Suicide Prevention Certificate
- WHMIS 2015
- CSTS 2020
- Valid Class 5 Advanced Driver’s License
Timeline
Community Peace Officer
Alberta Health Services
08.2023 - Current
Site Maintenance Worker
City of Edmonton - Waste Services
05.2023 - 08.2023
Apprentice Carpenter
Quadrant Construction Ltd.
05.2022 - 05.2023
Support Worker
Mirka Care Services
08.2021 - 05.2022
Information Systems Technician (Trainee)
Canadian Armed Forces
01.2021 - 08.2021
Security/Support Worker
Persistent Links Inc.
04.2020 - 01.2021
Security Officer
University of Alberta Protective Services
03.2017 - 04.2020
High School Diploma -
M.E LaZerte High School
Police Studies
Grant MacEwan University
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