Jackeline Coreas
San Pablo,CA
Summary
Front Office Medical Assistant.
Knowledgeable Patient Care Coordinator with background in patient care coordination and track record of optimizing patient flow and satisfaction. Successfully managed patient schedules and facilitated communication between healthcare providers and patients. Demonstrated ability to handle administrative duties and patient inquiries with empathy and efficiency.
Overview
1
1
Certification
Work History
Medical Assistant
Mission Neighborhood Health Center
San Francisco, CA
- Greeted patients and visitors upon arrival.
- Patient Registration and Data entry
- Answered telephones and directed calls to appropriate staff.
- Scheduled and confirmed patient appointments and medical consultations.
- Verified insurance plans.
- Collected and posted payments.
- Operated office equipment such as voice mail messaging systems, word processing, and other software applications.
- Prepared examination rooms and sterilized instruments to maintain compliance with health standards.
Education
Medical Terminology, Business Communication
Contra Costa College
San Pablo, CAMedical Assistant Certificate - undefined
Mission Language and Vocational School
San Francisco, CAHigh School Diploma - undefined
Downtown High School
San Francisco, CASkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Office administration
- Patient registration
- Appointment setting
- Insurance verification
- HIPAA guidelines
- Appointment management
- Payment collection
- Records management
- Medical billing
- Electronic medical records
- Referral verification
- Medical charting
- Medical office procedures
- Friendly, positive attitude
Accomplishments
Medical Assistant Certificate
Certification
- Certified Medical Assistant, Mission vocational school - 1 yr training
SUMMARY OF QUALIFICATIONS
- Proficient in clerical duties and maintaining medical records.
- Experience in a fast-paced office as a Medical Receptionist.
- Great telephone skills and good customer service.
- Team player who can multi-task and work well with others.
- Bilingual in English and Spanish.
Languages
Spanish
Professional Working
Timeline
Medical Assistant Certificate - undefined
Mission Language and Vocational School
High School Diploma - undefined
Downtown High School
Medical Assistant
Mission Neighborhood Health Center
Medical Terminology, Business Communication
Contra Costa College