Helen Suseth Sirias
Chula Vista
Summary
Dedicated Certified Medical Assistant with expertise in patient support and efficient medical administration. Adept at vital signs assessment, documentation in electronic health systems, and providing compassionate care to diverse populations. Focused on fostering a supportive environment to enhance patient satisfaction and safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Matrix Providers
San Diego
03.2024 - Current
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
- Coordinated interdepartmental scheduling for patient appointments, enhancing patient flow and access to care
- Delivered customer service to patients by promptly addressing inquiries and concerns, fostering a supportive clinic environment
- Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Responded quickly during emergencies or urgent situations within the clinic setting
- Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
Caregiver/Medical Assistant
BrightStar Care
San Diego
01.2024 - 07.2024
- Managed and maintained medical equipment including wheelchairs, walkers, and oxygen tanks to ensure clients' mobility and safety
- Implemented individualized care plans developed by nurses or physicians
- Supported clients with mobility assistance, transfers, and ambulation exercises
- Ensured a safe environment for clients by identifying potential hazards and taking preventive measures
- Performed light housekeeping duties including cleaning, laundry, and organizing clients' living spaces to promote comfort and hygiene
- Provided companionship to reduce feelings of loneliness and enhance emotional well-being for clients
- Maintained strict confidentiality regarding clients' information and medical records
Covid Contractor
LongView International Technology Solutions Inc.
San Diego
07.2022 - 05.2023
- Conducted COVID-19 testing for unaccompanied minors and adult immigrants applying for asylum
- Disinfected testing area to ensure safety and compliance during patient testing
- Logged immigrant data and test results to maintain accurate electronic medical records
- Stocked testing materials and cleaning supplies to prepare for efficient morning shifts
Certified Medical Assistant
Sharp HealthCare
Chula Vista
08.2021 - 12.2021
- Administered flu vaccines to all patients scheduled, ensuring adherence to safety protocols
- Utilized electronic health record (EHR) systems for accurate and timely documentation of patient encounters
- Maintained a clean and organized clinical environment to promote infection control practices
- Oversaw medication inventory by ordering, restocking, and monitoring expiration dates to ensure availability
After School Staff Member
San Diego Cooperative Charter School
San Diego
10.2017 - 01.2020
- Developed and implemented engaging after-school program activities, enhancing academic enrichment and fostering personal growth
- Supervised group of XX students during after-school hours, ensuring safety and well-being while facilitating supportive interactions
- Assisted students with homework assignments, providing guidance and support in various subjects
- Created positive atmosphere for children to express themselves creatively through art projects, encouraging self-expression and collaboration
- Monitored inventory levels of program supplies and submitted requests for replenishment.
Scheduler/Receptionist
U-Haul
National City
08.2017 - 09.2017
- Make truck rental reservations, cancel reservations, schedule designated locations for customers to pick-up and or drop-off rented equipment
- Coordinated drop-off and pick-up locations for customers, ensuring seamless equipment rental experience
- Conducted cold calls to engage customers from inquiry list, fostering potential rental opportunities
- Developed and delivered persuasive sales presentations to potential rental agreements highlighting key features and benefits of various truck models
- Negotiated pricing agreements with customers, enhancing profitability for the dealership
Education
Medical Assistant - Certification
UEI College
Chula Vista, CA06-2021
High School Diploma -
Sweetwater High School
National City, CA06-2015
Skills
- Pediatrics expertise
- Phlebotomy skills
- Injection administration
- Vital signs assessment
- Medical records management
- EMR proficiency
- Medical terminology
- Laboratory operations
- Documentation review
- Patient support
- Customer support
- Scheduling proficiency
- Front desk operations
- Medical office experience
- Basic life support
- Bilingual communication
- Patient communication
Certification
- BLS Certification, 09/01/25, 09/30/27
- CCMA Certification, 07/01/21, 07/31/26
Additional Information - Skills And Abilities
- Bilingual, English/Spanish
- Responsible
- Communication skills
- Take initiative
- Honest and Accountable
Timeline
Medical Assistant
Matrix Providers
03.2024 - Current
Caregiver/Medical Assistant
BrightStar Care
01.2024 - 07.2024
Covid Contractor
LongView International Technology Solutions Inc.
07.2022 - 05.2023
Certified Medical Assistant
Sharp HealthCare
08.2021 - 12.2021
After School Staff Member
San Diego Cooperative Charter School
10.2017 - 01.2020
Scheduler/Receptionist
U-Haul
08.2017 - 09.2017
Medical Assistant - Certification
UEI College
High School Diploma -
Sweetwater High School