JACK VU
Edmonton,Canada
Summary
Detail-oriented, problem-solving, strong negotiation, critical thinking, and customer service skills.
Good organization skills, time management, and teamwork.
Motivated staff with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Vinh Ky noodle-shop
04.2022 - 07.2023
- Serving in a variety of capacities at the restaurant, including server, dishwasher, kitchen assistance,..
- Capable of remembering and precisely delivering consumer orders
- Serving between 30 and 50 bowls of noodles every day, depending on the quantity of clients
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Pizza 4P'
03.2022 - 08.2022
- Special Requests Management: Handled special dietary requests and modifications efficiently, ensuring customer satisfaction and loyalty
- Event Service Excellence: Provided outstanding service during high-profile events and large group bookings, earning praise from both customers and management
- Efficiency Improvement: Reduced table turnover time by 10% through efficient service and coordination with kitchen staff
- Received numerous positive reviews and commendations from customers, contributing to a 4.8-star average rating on review platforms
Sale Associate
Uniqlo
03.2020 - 08.2020
- Customer Service: Provide exceptional customer service by greeting customers, answering questions, and offering product recommendations to enhance their shopping experience
- Product Knowledge: Stay informed about UNIQLO's product lines, including new arrivals, best sellers, and promotional items, to offer informed advice and suggestions to customers
- Fitting Room Assistance: Manage fitting room operations by assisting customers with trying on clothes, providing size and style recommendations, and ensuring a clean and orderly fitting area
- Experience putting things on shelves, folding clothes, giving people advice on styles, and keeping track of how many items are in stock
- Team Collaboration: Work collaboratively with team members to achieve sales targets, support store operations, and maintain a positive work environment
- Got more than 95% good reviews about customer consulting
Sale Associate
Jessica Jewellery
04.2019 - 10.2019
- Responsible for overseeing consumer feedback and sales on social networking sites including Facebook and Instagram
- Sold more than 120 orders during the working period
- Obtained 90% good reviews for the online customer service
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Diploma - Electrical Egineering Technology
Northern Alberta Institute of Technology
Edmonton, AB04.2026
Certificate - Bartender
Huong Nghiep A Au College
Viet Nam12.2022
Languages
English
Vietnamese
Volunteer Experience
Volunteer, 09/2023, 09/2023, Edmonton Public Library- Strathcona, Edmonton, Alberta, Engineered the post-processing components of the library.
Timeline
Server
Vinh Ky noodle-shop
04.2022 - 07.2023
Server
Pizza 4P'
03.2022 - 08.2022
Sale Associate
Uniqlo
03.2020 - 08.2020
Sale Associate
Jessica Jewellery
04.2019 - 10.2019
Diploma - Electrical Egineering Technology
Northern Alberta Institute of Technology
Certificate - Bartender
Huong Nghiep A Au College
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