Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Jack Stronge

Nepean,ON

Summary

Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Sales Representative

Dulux Paints
01.2023 - 06.2023
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Cultivated and strengthened account relationships to achieve and exceed company targets.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Seafood Clerk

Loblaw Companies
07.2020 - 07.2021
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Assisted customers with product selection by making recommendations and suggestions based on customer needs.
  • Created hospitable shopping experience by merchandising and stocking products and specialty items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Kitchen Lead, Kitchen Maintenance

McDonald's Restaurant
04.2019 - 08.2020
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
  • Trained new staff on food preparation and safety procedures.

Education

Business Law - Law Studies

Carleton University
Ottawa, ON
06.2026

High School Diploma -

St. Mother Teresa High School
Nepean, ON
06.2021

Skills

  • Credit and Debt Card Processing
  • Client Needs Assessment
  • Information Updates
  • Special Assignments
  • Client Rapport-Building
  • Sales Presentation
  • Collaborative Relationships
  • Promotional Campaigns
  • Brand Awareness
  • Outreach Initiatives
  • Sales Negotiation
  • Certified Service Representative

Accomplishments

  • Increased team productivity by implementing key process improvements.
  • Supervised a team of 4 staff members.
  • Achieved monthly sales quotas by completing customer sales with accuracy and efficiency.

Languages

English
Native or Bilingual

Certification

  • Certified First Aid Training - 2023
  • Certified Working At Heights - 2022

Timeline

Customer Sales Representative

Dulux Paints
01.2023 - 06.2023

Seafood Clerk

Loblaw Companies
07.2020 - 07.2021

Kitchen Lead, Kitchen Maintenance

McDonald's Restaurant
04.2019 - 08.2020

Business Law - Law Studies

Carleton University

High School Diploma -

St. Mother Teresa High School

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Jack Stronge