Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Generic

Komal Nikam

Summary

Currently working with Mark's Thompson MB,as a customer Service Representative.

Seeking employment with your organization as a Registered Pharmacist (India) &Medical coding Specialist. To display exceptional communication, organizational, and technical skill.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Sales Representative

Mark's Work Wearhouse
06.2023 - Current
  • Started working with Mark's
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.

Medical Coding Team Leader

Infinx services Pvt Ltd
05.2022 - 04.2023
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
  • Created and maintained up-to-date patient medical records to enable tracking history and preserve consistent information.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Input data into computer programs and filing systems.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Verified accuracy of patient information in medical records.
  • Scanned and uploaded medical records into electronic medical records system.

Medical Assistant Team Leader

3gen Consulting Services India.
05.2017 - 04.2022
  • I have been working with 3gen since 5 years at the beginning time I was working as junior coder with all my potential and efforts
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Certificate coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Checking all outlook mails
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
  • Generated reports to identify coding trends and discrepancies.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Sorted and distributed incoming and outgoing medical records.

Education

B. Pharmacy Degree -

Pune University
India.
07.2013

D Pharmacy MSBTE -

Gaurishankar College of Pharmacy
India
06.2010

CPC - Medical Care

American Academy of Professional Coders.
USA.
12.2021

Skills

  • External Audits
  • Credit and Debt Card Processing
  • Process Optimization
  • Operational Efficiency
  • Google Analytics
  • Payment Processing
  • Scripting
  • Providing Feedback
  • Special Assignment

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 30 staff members.
  • Resolved product issue through consumer testing.

Additional Information

  • ICD-10 Coding, CPC , BCHH-C.Registered Pharmacist (PPP No: N/087256)

Certification

  • CPC - Certified Professional Coder
  • CMC - Certified Medical Coder
  • CCS - Certified Coding Specialist
  • Registered Pharmacy License 148604 / PPP No: N/087256 valid till 2043. ( India.)

Timeline

Customer Sales Representative

Mark's Work Wearhouse
06.2023 - Current

Medical Coding Team Leader

Infinx services Pvt Ltd
05.2022 - 04.2023

Medical Assistant Team Leader

3gen Consulting Services India.
05.2017 - 04.2022

B. Pharmacy Degree -

Pune University

D Pharmacy MSBTE -

Gaurishankar College of Pharmacy

CPC - Medical Care

American Academy of Professional Coders.

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Komal Nikam