Jack Harris
Sutton,ON
Summary
Highly motivated university student nearing the completion of a degree with a strong foundation in both management and customer service. With hands-on experience as a manager and customer service representative, I have developed exceptional leadership, communication, and problem-solving skills. Balancing academic pursuits with professional responsibilities, I demonstrate a strong work ethic and adaptability. With two online credits left to obtain I am Expected to graduate in 2024, I am eager to leverage my background and knowledge in a dynamic role where I can contribute effectively to team success and organizational growth.
Overview
5
5
years of professional experience
Work History
Manager
Japanese Used Auto Parts
02.2021 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Mechanic and Customer Service
Japanese used auto parts
09.2020 - 02.2021
- Maintained a clean and organized work environment, ensuring safety and efficiency
- Demonstrated proficiency as a Junior Mechanic and Body Man, utilizing comprehensive knowledge of automotive repair and bodywork to successfully diagnose and resolve mechanical issues and restore vehicles to their optimal condition
- Developed strong knowledge of Japanese auto parts and their functions, enabling efficient and accurate customer service
- Demonstrated ability to diagnose and repair various vehicles, resulting in increased customer satisfaction
- Utilized excellent communication and interpersonal skills to build strong relationships with customers and co-workers.
- Inspected and tested equipment to locate worn and damaged parts.
Traffic Control Technician
Ramudden
04.2023 - 09.2023
- Conducted thorough field surveys to gather data for analysis, identifying areas for potential improvement in traffic control systems.
- Improved traffic flow by implementing efficient signal timing plans and coordinating with other departments.
- Maintained accurate records of all activities related to traffic control operations, ensuring easy access for future reference or audits.
- Played a key role in special events requiring additional traffic management support, such as parades or sporting events, ensuring public safety and smooth traffic flow.
- Coordinated with emergency services during incidents that required temporary traffic control measures, providing prompt support and maintaining public safety.
Demolition Laborer
Bell Construction
01.2019 - 01.2021
- Proven track record as a Demolition Laborer, actively participating in the safe and efficient demolition of obstacles on construction sites
- Skilled in operating a wide range of demolition equipment and tools, ensuring adherence to safety protocols and minimizing potential hazards
- Proficient in executing demolition tasks according to project plans and specifications, including dismantling structures, removing debris, and clearing work areas
- Collaborated effectively with team members and supervisors to coordinate demolition activities, contributing to a streamlined workflow and timely project completion
- Maintained a high level of awareness regarding environmental regulations and hazardous materials, ensuring proper handling and disposal methods
- Adapted quickly to changing project requirements and demonstrated versatility in handling various demolition tasks, showcasing strong problem-solving skills and flexibility.
Sales associate/ Product Processor
Best Buy
09.2019 - 12.2020
- Processed products for BestBuy, ensuring accuracy and timeliness of orders
- Developed strong customer service skills while interacting with customers
- Gained knowledge of various products and their features
- Assisted in the organization of the store, ensuring products were correctly displayed
- Maintained a high level of accuracy and efficiency while processing orders.
Education
BBA - Business Administration
Trent University
Peterborough, ON06.2024
High School Diploma -
Keswick High School
Keswick, ON06.2020
Skills
- Safety Compliance
- Team Collaboration
- Problem-Solving
- Time Management
- Physical Stamina
- Communication
- Mathematical skill
- Work Zone Safety
- Team Leadership
References
- Winston George, Japanese Used Auto Parts, 416-747-2827
- Kemron bell, Bell Construction, 647-460-5913
Timeline
Traffic Control Technician
Ramudden
04.2023 - 09.2023
Manager
Japanese Used Auto Parts
02.2021 - 04.2023
Mechanic and Customer Service
Japanese used auto parts
09.2020 - 02.2021
Sales associate/ Product Processor
Best Buy
09.2019 - 12.2020
Demolition Laborer
Bell Construction
01.2019 - 01.2021
BBA - Business Administration
Trent University
High School Diploma -
Keswick High School
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