Jack Boyd
Peterborough,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Locker Room Attendant
Beacon Hall Golf Club
04.2023 - 09.2023
- Proactively monitored activity within the locker room area, intervening when necessary to maintain a peaceful atmosphere conducive to relaxation and wellbeing.
- Helped create an inviting atmosphere through regular cleaning tasks such as vacuuming, mopping floors, and wiping down surfaces as needed.
- Streamlined laundry operations, ensuring timely replenishment of fresh towels and linens for patrons'' convenience.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Hockey Timekeeper
Aurora Minor Hockey Association
09.2017 - 04.2021
- Bolstered credibility as a hockey timekeeper by consistently delivering high-quality work in a fast-paced environment while maintaining composure under pressure.
- Continuously refined skills as a timekeeper through attending training sessions, workshops, and staying updated on rule changes within the sport.
CO-OP (Permobil)
- 01.2020
Soccer Referee
Aurora Youth Soccer Club
05.2020 - 10.2022
- Improved match flow by anticipating potential issues, communicating clearly with players and coaches, and establishing authority on the field.
- Assessed players and equipment to verify conformance to event rules and safety standards.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Used replay technology to identify and review causes of major penalties.
Lifeguard
Camp Green Acres
06.2022 - 09.2024
- Earned Water Safety Instructor certification and managed beachfront safety.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Inspected pools and pools areas for adherence to safety protocols.
Education
BBA - Entrepreneurship
Trent University
Peterborough, ON04.2027
Skills
- Leadership experience
- Quick learner
- Experienced with technology
- Responsible
- Punctual
- Energetic
- Sociable
- Public Safety
Accomplishments
- I am currently on a varsity Rowing team for Trent University. This show a strong work ethic and dedication to commitments
- I have played sports (hockey, soccer, golf, and many more) my entire life so I am used to working on a team and following through with commitments.
- I have obtained my bronze cross and am certified for doing CPR. This shows determination because it has been a goal of mine for a long time to be a lifeguard and I have followed through.
- I have volunteered for the Town of Aurora and worked as a camp counsellor with young kids which show patience and flexibility as they can be hard to handle
- I have joined the ski and snowboard team this shows dedication and being punctual because it is a long season with very early start times, sometimes I need to wake up as early as 5:30 am
Volunteer Experience
- Camp counsellor
- Volleyball timekeeper
References
Available upon request
Languages
English
Native or Bilingual
Timeline
Locker Room Attendant
Beacon Hall Golf Club
04.2023 - 09.2023
Lifeguard
Camp Green Acres
06.2022 - 09.2024
Soccer Referee
Aurora Youth Soccer Club
05.2020 - 10.2022
Hockey Timekeeper
Aurora Minor Hockey Association
09.2017 - 04.2021
CO-OP (Permobil)
- 01.2020
BBA - Entrepreneurship
Trent University
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