Jacey Kowalski
Sherwood Park,AB
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Manager
Rimrock property management
12.2022 - Current
- Act as the primary point of contact for all tenants in all matters
- You will also act as a liaison between tenants and Management
- Foster tenant contact and enhance tenant/landlord relationships by ensuring communication of all matters is consistent, ongoing and on a regular basis
- The communication will consistently be in a courteous and professional manner
- Ensure tenants are aware of and understand their obligations of their lease
- Ensure that all members of the team are aware of any tenant activities such as: tenancy changes, disputes, concerns, repairs etc
- You will ensure that such communications between the tenant and Management are remedied in a timely manner
- Assist with organizing and executing tenant tours of upcoming and available units
- Answering questions from tenants in a timely manner
- Coordinate move outs and move ins including organizing cleaning and maintenance for the units.
Site Manager
Greystone Residential Management Corp.
06.2022 - 12.2022
- Collect, record, and deposit all payments
- Daily site walks and reporting
- Answer and respond to all phone calls, text messages, online inquiries and emails
- Prepare and show suites and complete applications for all prospective residents
- Prepare, complete, and manage all resident related paperwork and files
- Conduct all aspects of the resident movein and moveout process, including evictions
- Enforce building and company rules and regulations in accordance with the RTA, Occupational Health and Safety Act, and Alberta Human Rights Act
- Receive and respond to maintenance requests and supervise contractors that are on site
- Be on call and respond to emergencies and work irregular hours if necessary.
Site manager (contract)
Magnum York Property Management
01.2021 - 06.2022
- Ensure proper maintenance is completed and inspect properties periodically
- Enter edata into rental system
- Act as property manager when manager away
- Create notices on Microsoft Office
- Action work orders
- Responsible for having suites rent ready
- Weekly vacancy checks
- Sending monthly owner financials
- Coding invoices
- Processing applications
- Evictions and RTRDS
- Showing units to prospects
- Preforming move in/outs
- Negotiate leasing terms and conditions
- Supervising maintenance and cleaning staff.
Office/leasing Admin
Libertas Property Management
03.2018 - 10.2020
- Answer phone calls/inquires via email
- Relay notices from condo board to tenants
- Take rental payments
- Process and review applications
- Credit collections
- Process and preform move in/outs
- Attend RTDRS hearings on behalf of Libertas
- Action work orders
- Source out contractors for specific maintenance
- Issue eviction notices
- Track lease renewals.
Leasing Agent/Office Admin
Rentex
06.2015 - 10.2017
- Present properties and provided amenities in a positive light to prospective tenants
- Advertise vacant properties using a variety of media and promoting materials
- Confirm rental application data and personal references
- Negotiate leasing terms and conditions and close deals.
Education
Real Estate
AREA
12.2023
Skills
- Community Engagement
- Property Inspections
- Resident relations
- Financial budgeting and reporting
- Daily operations oversight
- Customer service-focused
- Rent collection
- Tenant relations
- Leasing and sales
- Property tours and inspections
- Eviction Procedures/RTDRS
- Maintenance knowledge
- Lease Renewals
Languages
English
Full Professional
Certification
- Registered with Health Care Aide Directory, 09/01/22, Present
- Real Estate Licensed, 12/01/23, Present
Timeline
Community Manager
Rimrock property management
12.2022 - Current
Site Manager
Greystone Residential Management Corp.
06.2022 - 12.2022
Site manager (contract)
Magnum York Property Management
01.2021 - 06.2022
Office/leasing Admin
Libertas Property Management
03.2018 - 10.2020
Leasing Agent/Office Admin
Rentex
06.2015 - 10.2017
Real Estate
AREA
- Registered with Health Care Aide Directory, 09/01/22, Present
- Real Estate Licensed, 12/01/23, Present