Summary
Overview
Work History
Education
Skills
Timeline
Activities
Hobbies
Receptionist
Jaan Makhijani

Jaan Makhijani

Toronto,ON

Summary

Results-oriented team player with over 3 years of experience in dynamic early-stage startup environments. Proficient in driving end-to-end product development, from conceptualization to successful delivery.

Overview

5
5
years of professional experience

Work History

Business Analyst

EPOP AI
07.2022 - 12.2023
  • Orchestrated end-to-end digital acquisition campaigns, targeting diverse B2B & B2C objectives through key channels including Facebook, Google Search, and TikTok, managing a budget exceeding $25,000.
  • Acquired 3000+ members for a mobile app waitlist and onboarded 300+ merchants for an online marketplace.
  • Managed the implementation and daily operations of CRM systems and front-end data analytics tools (Hubspot, Customer.io, Salesforce, Google Analytics, GTM), providing accurate and insightful reporting to the executive team on a weekly basis.
  • Engineered and refined communication touchpoints for an early-stage fintech mobile application, resulting in reduced churn rates and improved Cost Per Acquisition (CPA).
  • Collaborated closely with Engineering, Product, Marketing, and Business Development teams to swiftly iterate upon user feedback, effectively prioritizing and updating product features.

Marketing Associate

EPOP AI
12.2020 - 06.2022
  • Conducted comprehensive market analysis and tracked emerging industry trends for a pioneering digital receipts mobile application startup
  • Crafted detailed Go-to-Market (GTM) strategy documents, encompassing launch timelines, pricing strategies, buyer personas, and key performance indicators (KPIs) for the application's release.
  • Collaborated directly with the CEO and executive team to create a compelling pitch deck and essential social media marketing collateral ahead of the initial funding round.

Director of Corporate Relations

Rotman Commerce Marketing Association
05.2019 - 09.2020
  • Cultivated and nurtured relationships with external stakeholders, securing corporate sponsorships totaling approximately $3000. Acted as the primary liaison throughout the process.
  • Led the establishment and management of a high-performing team of four, resulting in successful partnerships and funding. Orchestrated a marketing conference with 80+ attendees and secured support from 10 corporate sponsors.

Phone Fundraiser

Public Outreach Fundraising
04.2019 - 08.2019
  • Conducted thorough market research to craft and deploy effective fundraising scripts for campaigns at organizations such as Environmental Defense, The Council of Canadians, and Open Media.
  • Achieved a significant milestone by securing approximately $1,500 in monthly contribution pledges from a diverse pool of donors over a 5-month tenure.

Education

Bachelor of Commerce -

University of Toronto
Toronto, ON
06.2020

Skills

  • Business process mapping (Jira)
  • Data analysis platforms (Google Analytics, Mixpanel)
  • Customer relationship management (Hubspot, Salesforce, Mailchimp, Customerio)
  • Customer data platforms (Segment)
  • Process automation (Zapier)
  • Data transfer and integration (Webhooks)
  • Microsoft Office Suite
  • Traffic analysis (Facebook ads, Google Search, TikTok ads)
  • Product development
  • Operations management
  • Competitive analysis

Timeline

Business Analyst

EPOP AI
07.2022 - 12.2023

Marketing Associate

EPOP AI
12.2020 - 06.2022

Director of Corporate Relations

Rotman Commerce Marketing Association
05.2019 - 09.2020

Phone Fundraiser

Public Outreach Fundraising
04.2019 - 08.2019

Bachelor of Commerce -

University of Toronto

Activities

  • Active club member and competition participant of DECA, UofT | 2014-2019
  • Ambassador for on campus entrepreneurship hatchery, UofT | 2017-2018
  • House treasurer at University College, UofT | 2016-2017

Hobbies

Music (Guitar & Bass)

Nutrition and Fitness

Avid Reader

Travel

Jaan Makhijani