Job Search Status
Open to workDesired start date: Immediately
Open To Work
Janice Sawatzky
Sherwood Park,AB
Work Preference
Summary
Detail-oriented Office Administrator skilled in streamlining operations and optimizing workflows. Proven abilities in facilitating onboarding and improving customer satisfaction through effective communication and problem resolution. Committed to maximizing productivity and enhancing workplace efficiency.
Overview
9
9
years of professional experience
Work History
Office Administrator & Payroll
Custom Climate Control Ltd.
Sherwood Park, AB
09.2018 - 10.2025
- Facilitated onboarding for new employees, providing orientation on company policies.
- Implemented process improvements that enhanced office efficiency and productivity.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities and ad-hoc administrative tasks.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Led organization of annual corporate events, coordinating logistics to ensure seamless execution.
- Fostered positive work environment by organizing team-building activities, leading to increased employee satisfaction and retention.
- Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Facilitated transition to remote work by setting up efficient virtual office systems, maintaining productivity during challenging times.
- Managed employees travel arrangements, optimizing itineraries for cost-effectiveness and time management.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Sales Associate
Mark's Work Wearhouse
Sherwood Park, AB
05.2016 - 03.2020
- Delivered exceptional customer service to enhance shopping experience and foster repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
- Trained new sales associates on product knowledge and effective sales techniques to drive team performance.
- Implemented visual merchandising strategies to optimize product displays and increase sales opportunities.
- Streamlined checkout process, reducing transaction times and enhancing customer satisfaction during peak hours.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
No Degree - Business
Northern Alberta Institute of Technology
Edmonton05.1996
Timeline
Office Administrator & Payroll
Custom Climate Control Ltd.
09.2018 - 10.2025
Sales Associate
Mark's Work Wearhouse
05.2016 - 03.2020
No Degree - Business
Northern Alberta Institute of Technology