Ivy Stevens
Surrey,BC
Summary
Hardworking Client Support Specialist with terrific problem-solving and troubleshooting skills. Engaging and personable to promote a "client first" mentality and dedicated to contributing to team-based environments.
Overview
5
5
years of professional experience
Work History
Housekeeper
Tahltan Nation Development Corp
10.2019 - 02.2020
- Sweeping, mopping, vacuuming, Changing linen, sanitizing bathrooms, Cleaning stairwells, washing laundry… Etc...
Casual Client Support worker
Wilp si Satxw Community Healing center
06.2019 - 07.2019
- To provide a safe and secure and supportive Environment for clients
- Debrief with counselors To review evaluations, write reports, maintain a log Of the day's activities
- Exercise good judgment
- To Defuse unacceptable behavior.
Building Attendant
Options BC
05.2017 - 08.2018
- Monitoring buildings (Ted Kuhn Towers 1 & 2), building security, Including (Fob) system, insure well being of guests and tracking, Guests, janitorial duties.
Shelter Resource Worker
Lookout Society
11.2015 - 04.2017
- Documentation of incoming clients, shelter protocols, meds dispensary , advocacy, referrals, and general interaction with The residents and public.
Front Line Social Support Worker
Vancouver Native housing
12.2014 - 10.2015
- Building security (including FOB/ Camera system), Maintaining Log books
Education
Camp Attendant Certificate -
Northwest Community College
Aboriginal Justice Certificate -
Vancouver Native Education Center
06.2014
Youth Worker Certificate -
Vancouver Native Education
06.2013
Skills
- First aid level 1
- Non Violent Crisis intervention
- Food safe
- WHMIS
- Meds 101
- Class 5 Drivers license
- Suicide prevention training
- Complex Problem-Solving
- Equipment Disinfection
Languages
English
Spanish
Awards
Community Volunteering award
Timeline
Housekeeper
Tahltan Nation Development Corp
10.2019 - 02.2020
Casual Client Support worker
Wilp si Satxw Community Healing center
06.2019 - 07.2019
Building Attendant
Options BC
05.2017 - 08.2018
Shelter Resource Worker
Lookout Society
11.2015 - 04.2017
Front Line Social Support Worker
Vancouver Native housing
12.2014 - 10.2015
Camp Attendant Certificate -
Northwest Community College
Aboriginal Justice Certificate -
Vancouver Native Education Center
Youth Worker Certificate -
Vancouver Native Education
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