Ivana Twumasi

• Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
• Developed strong relationships with clients through clear communication and professionalism.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Organized and worked with raw footage from multiple cameras and sources.
• Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
• Edited, toned, captioned, and uploaded photographs for publication.

• Enhanced brand awareness by creating engaging and shareable social media content.
• Managed content across multiple platforms for widest audience reach.
• Increased audience engagement through the development of tailored content for each platform.
• Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
• Created visually appealing graphics and videos to enhance post engagement and shareability.

• Presented Products and educated customers regarding services available in order to increase customer satisfaction

• Worked in a fast-paced environment in order to achieve high results

• Practical knowledge of cash register operations and procedures

• Assisted customers by helping them find what they need, recommending products and bringing awareness to store deals

• Answered inbound, and outbound calls
• Updated customers on upcoming pay dates or overdue/outstanding balances
• Updated customer profiles
• Answered any questions about claims or help customer be transferred to appropriate department