Ivana Kojundzic
Mississauga,ON
Summary
Seeking a part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Sales Manager
Predire Paris Toronto
09.2020 - 07.2022
- Shared accumulated knowledge of skin care products and cosmetic LED devices with staff members.
- Provided guidance to staff on selling and assisting them in customer transactions.
- Interacted with around 20 customers a day.
- Increased sales. by 15% through effective display of products.
- Ordered new inventory and complete back stock checks.
- Made sure staff comes to work on time and in dress code.
- Resolve conflicts among staff.
- Helped customers with exchanges and concerns.
- Balanced register and store funds in safe.
Emergency Supply Teacher
St. Raymond Catholic Elementary, School
Mississauga
09.2018 - 06.2022
- Followed teacher's lesson plans.
- Assigned and collecting assignments.
- Worked with school staff to ensure safety of students.
- Kept everything organized in preparation for teacher's return.
- Engaged with students in class and encouraged good behaviour.
- Used power points, textbooks, and other provided online learning materials to lead permanent teachers lesson plans.
Tutor
Self Employed
Mississauga
06.2021 - 08.2021
- Worked with junior student siblings (grades 4 and 6) in small group of two to help them improve their literacy skills
- Identified students' individual learning needs
- Prepared lessons, assigned homework, corrected homework
- Set learning goals with students
- Evaluated students' progress throughout months and discussed results with students’ parents
Sales Associate
Guess Canada
Mississauga
09.2019 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Assisted customers in creating outfits, or suggesting items to purchase.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Assistant Soccer Coach
Croatia Norval Soccer Club
Georgetown
05.2018 - 02.2020
- Provided coaching assistance in technical and tactical training to U10 boys soccer team
- Worked in small groups and one on one with players to help them perfect drill or technique
- Assumed duties of Head Coach if Coach was busy addressing player one on one
- Provided feedback as well as positive reinforcement to players during practice
- Informing parents of any changes to practice schedules
Team Member
Mcdonalds
Mississauga
09.2017 - 09.2019
- Greeting customers at drive thru with smile
- Taking accurate food orders and ensuring items are well stocked
- Working with crew to meet target goals during shift
- Making sure restaurant is clean
- Maintain fast service, especially during rush hours
- Put orders on trays or in bags depending on order.
- Process large orders for events such as Ubers.
Server
Dalma Catering
09.2016 - 05.2019
- Serving various meals and beverages to event attendees
- Clearing tables and keeping clean workplace environment in venue, and in kitchen
- Responsible for customer service-related matters, including making sure all guests need are met and that guests receive excellent and professional service per protocol
- Having clean, ironed uniform at all times
Education
Associate of Arts - Sociology, Geography
University of Toronto
Toronto, ON06.2022
Skills
- Leadership
- Effective Time Management
- Ability to Work Under Pressure
- Customer Complaint Resolution
- Customer Trend Analysis
- Critical thinking and problem solving
- Sales Tracking
- Promotions and Marketing Strategies
- Professional Integrity
- POS Systems and Ordering Platforms
- Data Entry and Maintenance
- Strong Telephone Etiquette
Running, Cooking, Fashion Design, Travelling
Being active is a big part of my life. I have been part of community running clubs in Toronto for the past 4 years, and played soccer competitively my whole life. When i have free time i enjoy cooking healthy meals and snacks, as well as travelling. My travels have included finding new hiking trails around Ontario, as well as exploring Europe. I also love fashion and keeping up with new trends as seasons pass.
Timeline
Tutor
Self Employed
06.2021 - 08.2021
Sales Manager
Predire Paris Toronto
09.2020 - 07.2022
Sales Associate
Guess Canada
09.2019 - 07.2021
Emergency Supply Teacher
St. Raymond Catholic Elementary, School
09.2018 - 06.2022
Assistant Soccer Coach
Croatia Norval Soccer Club
05.2018 - 02.2020
Team Member
Mcdonalds
09.2017 - 09.2019
Server
Dalma Catering
09.2016 - 05.2019
Associate of Arts - Sociology, Geography
University of Toronto
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