Ivan Xu
Waterloo,ON
Summary
Soon-to-be graduate of Wilfrid Laurier University with a Bachelor of Arts in Sociology. Brings a strong work ethic and tenacious attitude to accomplish tasks to the best of abilities. Demonstrated ability to work effectively in fast-paced environments as a reliable team player. Possesses basic landscaping knowledge and is capable of handling labor-intensive work for extended periods of time.
Overview
7
7
years of professional experience
Work History
Table Busser
Spaghetti Factory
Victoria, BC
06.2023 - 08.2024
- Handled reservation setups
- Utilized strong problem-solving skills to address any issues that arose during shifts, ensuring smooth operation of the dining area.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collaborated closely with host/hostess staff regarding seating arrangements, improving overall flow of the dining room during busy periods.
- Provided excellent customer service, addressing guest concerns promptly and professionally.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Landscape Labourer
White Lotus Landscaping
Victoria, BC
04.2021 - 08.2023
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Performed planting, watering, mulching, and edging of lawns.
- Collected and removed debris at job sites.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
Prep Chef
Chicken 649
Victoria, BC
08.2021 - 07.2022
- Demonstrated strong time management skills by prioritizing tasks efficiently during high-pressure situations.
- Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
- Contributed to a positive working environment through effective communication and teamwork practices.
- Collaborated with other team members to ensure timely completion of meal orders during busy service periods.
- Signed for deliveries, checked items into inventory and stocked goods into proper locations.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Lifted and carried heavy materials.
Prep Chef, Dishwasher, Part-time Sushi Chef
Sushi Island
Victoria, BC
05.2021 - 07.2021
- Prepped daily menu items to quickly deliver upon request.
- Maintained high personal grooming standards and uniform presentation.
- Maintained composure and work quality while under stress.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
Food Delivery Driver
Skip the Dishes
Victoria, BC
05.2020 - 12.2020
- Anticipated customer's questions and complaints and skillfully handled any complaints
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Handled cash transactions accurately, maintaining financial integrity during each shift.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
Table Busser
Frankies Diner
Victoria, BC
03.2019 - 06.2019
- Bussed tables, cleared, cleaned, and set tables quickly to facilitate table turns during high-volume periods
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Arranged tables and chairs for special occasions and events.
- Addressed customer complaints and inquiries to verify satisfaction.
Produce Clerk
Fairway Market
Victoria, BC
03.2017 - 06.2017
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
Bachelor of Arts - Sociology
Wilfrid Laurier University
Waterloo, ON12-2025
Bachelor of Arts - criminal justice
University of Regina
Regina, SK04-2020
Diploma -
Mount Douglas High School
Victoria, BC06.2019
Skills
- Certified Food Safety Level 1
- Professional Demeanor
- Effective Troubleshooting Skills
- Efficient Table Bussing
- Positive attitude
- Mulching techniques
- Strong work ethic
- Food preparation
- Heavy lifting
- Effective Team Collaborator
- Hand tool proficiency
- Debris removal
Accomplishments
2015- Al Naylor Hardest Hitting gentlemen award at Mount Douglas Secondary School.
2016- Subway Bowl lineman of the game.
2016-Offensive Lineman of the year at Mount Douglas.
2017- Offensive Lineman of the year at Mount Douglas.
2018- AAA Varsity provincial football champions.
2018- Defensive Lineman of the year at Mount Douglas.
2018- Earned Athletic scholarship to University of Regina's football team.
2022- Earned Athletic scholarship to Wilfrid Laurier Universities football team.
2023- USports Academic all Canadian for the 2023-2024 season. Given to those with a 80% or above average in season of play.
2024- Yates cup Champions.
2024- Uteck Bowl Champions.
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Table Busser
Spaghetti Factory
06.2023 - 08.2024
Prep Chef
Chicken 649
08.2021 - 07.2022
Prep Chef, Dishwasher, Part-time Sushi Chef
Sushi Island
05.2021 - 07.2021
Landscape Labourer
White Lotus Landscaping
04.2021 - 08.2023
Food Delivery Driver
Skip the Dishes
05.2020 - 12.2020
Table Busser
Frankies Diner
03.2019 - 06.2019
Produce Clerk
Fairway Market
03.2017 - 06.2017
Bachelor of Arts - Sociology
Wilfrid Laurier University
Bachelor of Arts - criminal justice
University of Regina
Diploma -
Mount Douglas High School