Ivan Wong

• Followed established guidelines and recommendations from supervisors to complete quality interviews.
• Followed strict guidelines to receive unbiased, unprompted responses.
• Conducted telephone interviews of general population to collect data for studies.
• Maintained customer engagement by completing short surveys with minimal complexity.

• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Greeted customers, helped locate merchandise, and suggested suitable options.

•Organize and maintain satisfy hygiene for the back shop, washroom, pro shop.

• Provide adequate customer service and performance to keep customers satisfy.
• Organize golf carts in symmetrical way to produce professionalism for Golf Club.
• Address customer's concern related to operation of golf carts and needs