Ivan Jovic
Kitchener,Canada
Summary
Experienced Sales and Leasing Consultant with expertise in vehicle sales and leasing agreements. Demonstrated strong negotiation skills and in-depth knowledge of financing options, leading to successful deal closures. Enhanced customer relationships resulted in increased repeat business while maintaining compliance with dealership policies. Proficient in simplifying the sales process contributing to higher client satisfaction rates from customers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales and Leasing Consultant
Bustard Chrysler
Waterloo, Canada
06.2024 - Current
- Facilitated sales of new and pre-owned vehicles through proactive customer engagement.
- Ensured customer satisfaction by providing attentive service throughout transactions.
- Educated customers on inventory features to support informed decision-making.
- Promoted vehicle protection options to enhance customer understanding and awareness.
- Prospected for new sales and leasing customers using telephone, email, and direct mail.
- Developed marketing materials including flyers, brochures, emails, and presentations to highlight leasing specials.
Sales and Leasing Consultant
Wellington Motors
Guelph, Canada
01.2023 - 06.2024
- Facilitated sales of new and pre-owned vehicles to achieve revenue targets.
- Ensured customer satisfaction by providing exceptional service throughout transactions.
- Educated customers on inventory features and functions for informed purchasing decisions.
- Completed customer deal jacket paperwork accurately and efficiently.
Millwright Apprentice
Bullet Trade Services
Guelph, Canada
10.2021 - 01.2023
- Millwright apprentice
- Use of various hand tools
- Industrial machine maintenance
- Welding Stick, Mig
- Rigging
Sales and Leasing Consultant
Kitchener Honda
Kitchener, Canada
04.2019 - 10.2021
- Assisted customers with new and used vehicle purchases by gathering information regarding their needs and lifestyle requirements
- Coordinated and scheduled vehicle deliveries
- Completed vehicle demonstration drives with customers showing advantages of vehicles compared to other manufacturers.
- Explained in detail each function of vehicle systems to customers during vehicle delivery
- Communicated with different insurance agencies to help customers attain reasonable insurance rates
A/V Installation - Team Lead
Goodlife Fitness Clubs
09.2013 - 04.2019
- Scheduled trades to facilitate project completion at over 450 locations.
- Led and coordinated two teams of installation technicians.
- Executed installation of audio-visual equipment in commercial environments.
- Implemented URC hardware and software within automation systems.
- Programmed and tuned audio DSP units for optimal performance.
- Arranged transportation and accommodation for installation teams.
- Managed structured wiring by pulling, labeling, and terminating various types.
- Applied knowledge of 70v and 8 ohm systems while working at heights.
Assistant Manager
Tim Horton's
Kitchener, Canada
01.2008 - 09.2013
- Management of inventory
- Supervised large team of individuals throughout shifts
- Cash management
- Ensured CFIA-Canadian Food Inspection Agency standards were upheld and exceed
General Laborer - 2 Month Co-op
Linamar
07.2007 - 09.2007
- Organized tools and equipment
- Maintained factory appearance and cleanliness
General Laborer 2 Month Co-op
Sherwood Systems Inc
03.2006 - 05.2006
- Maintenance of audio, video, and lighting equipment
- Transport of equipment to site
Education
Some College (No Degree) - Industrial Mechanic Apprentice
Conestoga College
Kitchener12-2023
Bachelor's Degree - Electronics Engineering
Conestoga College
Kitchener, ON05.2013
Skills
- Negotiation skills
- Sales support and upselling
- CRM software proficiency
- Bilingual communication
- Salesforce expertise
- Cash handling
- Effective communication
- Telephone etiquette
- Marketing strategies
- Customer engagement
- Networking events
- Persuasive communication
- Leadership and management
- Welding and fabrication skills
- Blueprint reading
- Millwright expertise
- Industrial maintenance
- Motorcycle restoration
Certification
- OMVIC, 04/01/22, Present
- Working at Heights
- WHMIS
- URC
Languages
- English, Advanced
- Serbo-Croatian, Advanced
Languages
Serbian
Native/ Bilingual
Croatian
Native/ Bilingual
Spanish
Elementary
Affiliations
- Motorcycle Restoration
- Plays 4 Instruments / Sings
- Renovations
- Winner of multiple singing competitions
- Winner of multiple band competitions
References
References available upon request.
Timeline
Sales and Leasing Consultant
Bustard Chrysler
06.2024 - Current
Sales and Leasing Consultant
Wellington Motors
01.2023 - 06.2024
Millwright Apprentice
Bullet Trade Services
10.2021 - 01.2023
Sales and Leasing Consultant
Kitchener Honda
04.2019 - 10.2021
A/V Installation - Team Lead
Goodlife Fitness Clubs
09.2013 - 04.2019
Assistant Manager
Tim Horton's
01.2008 - 09.2013
General Laborer - 2 Month Co-op
Linamar
07.2007 - 09.2007
General Laborer 2 Month Co-op
Sherwood Systems Inc
03.2006 - 05.2006
Some College (No Degree) - Industrial Mechanic Apprentice
Conestoga College
Bachelor's Degree - Electronics Engineering
Conestoga College
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