ISRAEL TAYLOR

Dynamic professional with extensive experience in managing online auctions and logistics. Skilled in time management, team collaboration, and attention to detail, leading to optimized auction strategies and increased sales.

• Confident in sharing information regarding programs, promotions, and services to customers, including Special Services, Tool Rental, Pro Desk, Pro Services
• Attentive to detail, able to provide excellent focus and attention to task at hand supporting customers that need assistance
• Experienced and knowledgeable in GET Model of customer service
• Able to foster a supportive and engaging experience for team members and customers
• Excellent problem-solving skills, able to multitask and communicate well with others
• Strong communicative skills, able to connect with others with ease, asking open ended questions to assist in problem solving with the customer
• Maintains a calm mindset when dealing with difficult or irate customers, to ensure they leave satisfied with the service and to uphold the organization’s values and image
• Technically inclined and quick to learn new or in-house software applications
• Ability to explain routine tasks to others as directed, and an ability to listen and follow instructions.
• Organized and dependable, successful at managing multiple priorities with a positive attitude.
• Willingness to take on added responsibilities to meet team goals.
• Willingness to learn, grow and develop, open minded to all coaching and mentoring provided