Jowayne Williams
Burlington,Canada
Summary
Knowledgeable production supervisor skilled in optimizing production workflows and enhancing operational efficiency with a proven track record of managing teams to achieve consistent output and quality standards. Demonstrated leadership and problem-solving abilities in fast-paced manufacturing environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production Supervisor (Manufacturing Pharmacist)
P.A. Benjamins Manufacturing Ltd
09.2020 - 07.2024
- Managed team of 50 production associates, overseeing productive production processes and meeting all deadlines.
- Monitored key performance indicators, identifying areas for process improvement initiatives.
- Achieved 98% on-time batch completion by optimizing scheduling and coordination of daily operations.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed, thereby reducing quality deviations by 25% over two years.
- Reduced staff turnover to below 10% annually through effective team engagement and incentive programs.
- Trained new employees on GMP standards, SOPs, and SWPs; developed competency programs to improve compliance.
- Drove cross-departmental collaboration, maintaining order fulfillment KPIs above 80%.
- Supported planning and finance teams in optimizing resource allocation, contributing to record annual profits.
- Prepared eight regulatory dossiers for the Ministry of Health & Wellness (Jamaica), leading to two new product launches and three post-market registrations.
- Supervised daily production activities, ensuring compliance with safety and quality standards.
- Trained and mentored team members on operational procedures and best practices.
- Coordinated cross-functional teams to troubleshoot and resolve production issues swiftly.
Freelance Pharmacist (Part-time/Weekends)
Fontana Pharmacy
08.2017 - 07.2024
- - Delivered pharmaceutical care to 100+ patients weekly, providing expert counselling and maintaining compliance with MOHWJ regulations.
- Supervised medication dispensing to ensure accuracy and compliance with regulatory standards.
- Collaborated with healthcare providers to optimize patient medication therapy management.
Retail Pharmacist
Lee’s Family Pharmacy
09.2017 - 09.2020
- - Dispensed and counselled 50–75 patients daily, ensuring accuracy, safety, and adherence to regulatory requirements.
Education
Bachelor of Pharmacy (BPharm) - Pharmacy
University of Technology
Jamaica01.2014
Skills
- Production management
- Training and mentoring
- Continuous improvement
- Workflow optimization
- Performance management
- Strategic planning
- Quality Assurance (QA)
- Corrective and Preventive Actions (CAPA)
- Root Cause Analysis (RCA)
- Batch record review
- Annual Product Review (APR)
- Deviation reduction
- Raw material inventory management
- Microsoft Excel, Microsoft Business Central
Languages
English
Native or Bilingual
Certification
- Management Systems Auditing – QSSI, 2021
- Management Skills for New Managers & Supervisors – Dale Carnegie Training of Jamaica, 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Production Supervisor (Manufacturing Pharmacist)
P.A. Benjamins Manufacturing Ltd
09.2020 - 07.2024
Retail Pharmacist
Lee’s Family Pharmacy
09.2017 - 09.2020
Freelance Pharmacist (Part-time/Weekends)
Fontana Pharmacy
08.2017 - 07.2024
Bachelor of Pharmacy (BPharm) - Pharmacy
University of Technology
Additional Information
- Eligible to work in Canada (Permanent Resident)
- Experienced in both pharmaceutical and food-grade manufacturing environments
- Open to opportunities in production leadership, quality systems, and compliance roles