Ambika Portel
San Jose
Summary
Dynamic manager with a proven track record at McDonald's, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective communication and high-quality service delivery. Skilled in staff training and development, successfully fostering a productive work environment while implementing policies that drive operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Associate of Science - Medical Assistant
Unitek College
San Jose, CA08-2025
High School Diploma -
Naya Namuna MA
Nepal01-2012
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Policy implementation
- Conflict resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Developing The Leader in ME Class, Mcdonald's
Languages
Nepali
Full Professional
English
Professional Working
Timeline
Manager
McDonald's
01.2023 - Current
Associate of Science - Medical Assistant
Unitek College
High School Diploma -
Naya Namuna MA
Similar Profiles
Zeeshan MehmoodZeeshan Mehmood
Student Job at McDonald'sStudent Job at McDonald's
Saeed Al-taherSaeed Al-taher
Customers Service at McDonald'sCustomers Service at McDonald's
Alfie GreenAlfie Green
Crew member at McDonald'sCrew member at McDonald's
Aliya TariqAliya Tariq
Crew trainer at McDonald'sCrew trainer at McDonald's