ISHMEET KAUR
Brampton,ON
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adds value to any organization needing great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
2
2
years of professional experience
Work History
Logistics Coordinator/Analyst
NATIONAL LOGISTIC SERVICES
Mississauga, ON
10.2022 - Current
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Ensured accurate completion of customs documents for international shipments as required by law.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads according to priority and available equipment.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Maintained accurate records of all incoming and outgoing shipments.
- Manage LTLs, FTLs and Full Container Loads.
Dispatcher/Planner
BEAVER TRANSPORTATION
Bolton, ON
01.2024 - 10.2024
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Resolved customer complaints related to service issues or delays.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for management staff review.
- Organized paperwork associated with deliveries, including manifests, bills of lading, and packing slips.
- Reviewed and processed customer invoices for accuracy.
- Researched and resolved billing issues with customers.
Education
POST GRADUATE DEGREE - Office Administration
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON05-2021
POST GRADUATE DEGREE - Paralegal
Humber College
Toronto, ON01-2020
Skills
- Computer-Based Inventory System
- Warehousing Processes
- Emergency Readiness
- Shipment Tracking
- Supply Chain Operations
- Problem-Solving
- Transportation Management
- Inventory Control
- Driver Scheduling
- Reports Generation
- Expense Management
- Spreadsheet tracking
- Route Optimization
- Stress Management
- Operational Efficiency
- Efficiency Improvement
- Invoicing and shipping documentation
- Logistics Analysis
- Scheduling Coordination
- Transportation Planning
- Decision-Making
- Cost Control
- Analytical Thinking
- Customer Service
- Process Optimization
- Punctual and Dependable
- Motivational Leadership
- Client Relations
- Performance Management
- 3PL and LTL knowledge
- Global logistics
- Cost-reduction strategies
- Shipping procedures
- Project Assignments
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Full Professional
Accomplishments
- Recognized as Employee of the Year in 2022 and 2023.
Timeline
Dispatcher/Planner
BEAVER TRANSPORTATION
01.2024 - 10.2024
Logistics Coordinator/Analyst
NATIONAL LOGISTIC SERVICES
10.2022 - Current
POST GRADUATE DEGREE - Office Administration
Conestoga College Institute of Technology And Advanced Learning
POST GRADUATE DEGREE - Paralegal
Humber College
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