With a background in logistics coordination, service management, and customer support, I am well-prepared to meet the operational and service standards required for this role. Currently, as a Logistics Coordinator/Analyst at Progistix SCI-Bell Canada, I manage complex logistics, oversee inventory control, and reconcile financial records daily. This experience has strengthened my attention to detail, problem-solving abilities, and commitment to operational excellence—skills that align directly with the responsibilities of monitoring fare media inventory, reconciling cash revenues, and ensuring high customer service standards in the Service Centre. Above all, this role offers an opportunity to give back to a community I am passionate about. Growing up in Brampton and relying on public transit myself, I feel a strong connection to the people who use and rely on these services. This personal connection drives my commitment to creating a positive experience for every rider, from students to seniors. I am confident that my skills in logistics, customer service, and team leadership will allow me to contribute meaningfully to Brampton Transit’s mission and provide value from day one.