Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ishika Grover

Ishika Grover

Sarnia,Ontario

Summary

An enthusiastic and passionate scholar recently graduated in the Diploma in Chemical Laboratory Technician at Lambton College of Applied Arts and Technology, characterized by affability, and possessing exceptional proficiency in both written and oral discourse. Team Player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces. Eagerly seeking a chance to refine my expertise and broaden my experience through engagement in the chemical laboratories.

Overview

1
1
year of professional experience

Work History

Customer Fulfillment Associate

Walmart Inc.
09.2023 - Current
  • Enhance team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
  • Improve customer satisfaction by efficiently handling and resolving customer inquiries and issues.
  • Address customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
  • Manage high-volume order requests to ensure accurate and timely deliveries.
  • Maintain tidy and organized warehouse environment to comply with cleanliness standards.

Chief Social Media Advisor

Lambton College's International Women's Club
04.2023 - 04.2024
  • Offered one-on-one support for colleagues struggling with social media management, empowering them to contribute effectively to brand's online presence.
  • Crafted visually appealing graphics using design software such as Canva or Adobe Creative Suite, improving overall aesthetic quality of posts.
  • Streamlined internal communication processes by creating guidelines for posting on company social media channels.
  • Enhanced student engagement through timely and relevant content creation for various platforms.

International Student Ambassador

Lambton College
05.2023 - 10.2023
  • Served as a reliable resource for international students, providing guidance on university policies, procedures, and available resources.
  • Promoted cultural exchange through the organization of events, fostering a sense of community among diverse students.
  • Maintained up-to-date knowledge of visa requirements, serving as an expert resource for both prospective and current international students.
  • Assisted in the development and maintenance of a comprehensive International Student Handbook, serving as a valuable resource for new and returning students.
  • Facilitated orientation sessions for incoming international students, ensuring a smooth transition into campus life.

Education

Diploma - Chemical Laboratory Technology

Lambton College of Applied Arts And Technology
Sarnia, ON
04.2024

Skills

  • Good laboratory practices
  • Pipetting Techniques
  • Standard Operating Procedures
  • Sample Preparation
  • Spectroscopy Techniques
  • Chemical Synthesis
  • Gas chromatography
  • Titration methods

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Customer Fulfillment Associate

Walmart Inc.
09.2023 - Current

International Student Ambassador

Lambton College
05.2023 - 10.2023

Chief Social Media Advisor

Lambton College's International Women's Club
04.2023 - 04.2024

Diploma - Chemical Laboratory Technology

Lambton College of Applied Arts And Technology
Ishika Grover