RASHIM JAMBA
Brampton,ON
Summary
Having the spirit of doing best in life, seeking for a job in Well reputed company where all the knowledge and skills get enhanced and turned out to be the best worker and make the company better than others. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
Certification
Work History
Customer Service Representative
Costco
12.2023 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Diploma Is Chemical Lab Technician - Chemistry
Sheridan College
Brampton, ON04.2024
Skills
- Experienced in using AAS, pH meter, spectrophotometer, Compound microscope
- Good in making buffer solutions, stocks and smears
- Familiar with titrations and identification of chemicals
- Have worked in groups while performing experiments, so knows the importance of team work
- Good in making reports and presentations on MS Word, MS Office, MS PowerPoint
- Knows WHIMS protocols
- Sample Preparation
- Reagent Preparation
- Chemical Waste Disposal
- Analytical chemistry
- Organic chemistry
- Chemical Analysis
- Spectroscopy Techniques
- Instrument Calibration
- Chemical Inventory Management
- Titration methods
- Data Interpretation
- Experimental design
- Gas chromatography
- Electrochemical Analysis
- Lean Six Sigma
- Chemical Synthesis
- Chromatographic Separation
- Laboratory Information Management Systems
- Solution preparation
- Quality Control
- Equipment Sterilization
- Chemistry
- Chemical Mixing
- Good laboratory practices
- Pipetting Techniques
- Standard Operating Procedures
- Gravimetric analysis
Certification
- First aid certificate
- CPR certificate
City
Brampton
State
ON
Zip
L60BZ4
Expected Graduation
04/2024
Coursework
- Instrument Analysis
- Analytic Chemistry and lab techniques
- Maths
- Psychology and its core concept
- Environmental science
- Microbiology
- Electricity
- Physics for chemical sciences
- Introduction to chemical and environmental programs
- Science of popular diets
- Environmental philosophy
- Organic chemistry
- Applied chemistry
- Inorganic chemistry
- chemical Industry
Languages
English
Full Professional
Timeline
Customer Service Representative
Costco
12.2023 - 04.2024
Diploma Is Chemical Lab Technician - Chemistry
Sheridan College
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